Talent.com
Floating Universal Banker - Columbia, MD and surrounding areas

Floating Universal Banker - Columbia, MD and surrounding areas

M&T BankColumbia, MD, US
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Universal Banker

Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer appointments scheduled by customers and / or branch team as well as walk-in appointments to identify customer needs; refers complex customer needs to the appropriate team member / partner. Float Universal Banker will frequently travel to different branches within a designated area to assist branch staff as needed.

Educate customers and explain features and benefits of Consumer and Business Banking solutions; make recommendations based on the customer's identified needs. Engage customers in a variety of ways to bank with us and provide solutions to meet their needs, encouraging and supporting the use of digital capabilities in customer interactions. Explain the high-level criteria used to decision loan applications. Complete servicing-related responsibilities specific to Consumer and Business Banking customer relationships and lead with inquiries to identify opportunities to solve for other banking needs. Follow the Bank's sales process and provide simplified, customer-focused advice and guidance. Proactively reach out to customers to contribute to the retention and expansion of all Consumer and Business Banking relationships. Adhere to established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them. Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to solve their banking needs. Introduce appropriate banking partner when servicing needs present an opportunity for a product solution. Assist and stay current with the Consumer and Business Banking AML (Anti-Money Laundering), BSA (Bank Secrecy Act) and KYC (Know Your Customer) processes and related activities. Identify and escalate cases of suspected fraud. Resolve and accurately log all customer complaints in the appropriate system. Review, approve and help resolve Consumer and Business Banking customer overdrafts. Accurately complete customer transactions. Complete related operational activities required by assigned branch, including documenting interactions and appointments with customers using the appropriate system. Adhere to applicable compliance / operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Responsible for meeting and maintaining registration requirements under the Federal SAFE Act. Complete other related duties as assigned.

The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner. The position is a key driver of sales and the customer experience within the branch. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. In functioning in multiple capacities within the branch, it is important for the jobholder to be adaptable to service any and all banking needs of the customer, inclusive of new account opening or loan origination, problem resolution, video conferencing and processing of transactions.

Not Applicable

High school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center, customer service, or telesales experience. Ability to easily travel between branches on an as needed basis. Strong verbal communication skills. Strong interpersonal skills. Ability to interact with varying customers (consumer to small business). Ability to effectively handle difficult customer conversations. Well-organized. Proven time management skills. Proven prioritization skills. Ability to work under critical time constraints in a team environment. Proficiency with internet user-level technology.

Bilingual based on branch needs. Proven referral and / or sales ability.

Ability to stand for long periods of time. Prolonged use of hands and fingers. Ability to lift light to heavy objects weighting 5 lbs. to 30 lbs. Ability to read fine print. Ability to interact with customers in an open face-to-face work environment.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $19.00 - $30.92 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.

Location : Columbia, Maryland, United States of America

serp_jobs.job_alerts.create_a_job

Universal Banker • Columbia, MD, US

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
FT Universal Banker- ROCKVILLE

FT Universal Banker- ROCKVILLE

CitigroupRockville, MD, US
serp_jobs.job_card.full_time
FT Universal Banker- ROCKVILLE.Working at Citi is far more than just a job.A career with us means joining a team of more than 230,000 dedicated people from around the globe.At Citi, you'll have the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Commercial Banker - Healthcare - Bowie, MD

Commercial Banker - Healthcare - Bowie, MD

WesBanco Bank Inc.Bowie, MD, United States
serp_jobs.job_card.full_time +1
Back 54d Commercial Banker - Healthcare #61-8272 Multiple Locations Apply Apply for this job now! Apply Location.This position is hybrid within the Bank's footprint. Employee will work in office and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Universal Banker - Float- Washington DC and surrounding branches

Universal Banker - Float- Washington DC and surrounding branches

M&T BankWashington, DC, US
serp_jobs.job_card.full_time
Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and me...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Universal Banker - Fifteenth and New York

Universal Banker - Fifteenth and New York

TruistWashington, DC, US
serp_jobs.job_card.full_time +2
Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Deliver superior quality service, identifying a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Universal Banker- Ebenezer Road

Universal Banker- Ebenezer Road

TruistBaltimore, MD, US
serp_jobs.job_card.full_time +1
Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Deliver superior quality service, identifying a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Floating Universal Banker - Severna Park MD and surrounding areas

Floating Universal Banker - Severna Park MD and surrounding areas

M&T BankSeverna Park, MD, US
serp_jobs.job_card.full_time
Specializes in our branch customer experience through sales, service, and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Universal Banker - Float - DC Alexandria & Arlington Area

Universal Banker - Float - DC Alexandria & Arlington Area

TruistFalls Church, VA, US
serp_jobs.job_card.full_time +2
Job Position at Truist Financial Corporation.The position is described below.If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Universal Banker - Kings Contrivance Branch, Columbia MD

Universal Banker - Kings Contrivance Branch, Columbia MD

M&T BankColumbia, MD, US
serp_jobs.job_card.full_time
Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and me...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Pipeline Universal Banker - Montgomery County Branches

Pipeline Universal Banker - Montgomery County Branches

M&T BankOlney, MD, US
serp_jobs.job_card.full_time
Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and me...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Floating Universal Banker : Hanover, MD and surrounding areas

Floating Universal Banker : Hanover, MD and surrounding areas

M&T BankLinthicum Heights, MD, US
serp_jobs.job_card.full_time
Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and me...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Universal Banker - Connecticut Ave branch - WASHINGTON DC

Universal Banker - Connecticut Ave branch - WASHINGTON DC

CitigroupWashington, DC, US
serp_jobs.job_card.full_time
Universal Banker - Connecticut Ave Branch - Washington Dc.Working at Citi is far more than just a job.A career with us means joining a team of more than 230,000 dedicated people from around the glo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Bilingual (Spanish) Universal Banker - Patterson Park Branch, Baltimore MD

Bilingual (Spanish) Universal Banker - Patterson Park Branch, Baltimore MD

M&T BankBaltimore, MD, US
serp_jobs.job_card.full_time
Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and me...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Universal Banker - Bailey's Crossroads

Universal Banker - Bailey's Crossroads

TruistFalls Church, VA, US
serp_jobs.job_card.full_time +2
Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Deliver superior quality service, identifying a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Bilingual (Spanish) Universal Banker - Patapsco Village Branch, Baltimore MD

Bilingual (Spanish) Universal Banker - Patapsco Village Branch, Baltimore MD

M&T BankBaltimore, MD, US
serp_jobs.job_card.full_time
Specializes in our branch customer experience through sales, service, and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Lead Cashier

Lead Cashier

Wegmans Food MarketsCOLUMBIA, Maryland, United States
serp_jobs.job_card.part_time
Afternoon, Evening (Including Weekends).In this position, you’ll ensure the Front End operates smoothly and employees have the tools and resources needed to provide incredible service to customers ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Universal Banker - Float

Universal Banker - Float

M&T BankWashington, DC, US
serp_jobs.job_card.full_time
Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and me...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Universal Banker- Damascus MD

Universal Banker- Damascus MD

M&T BankDamascus, MD, US
serp_jobs.job_card.full_time
Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and me...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Floating Bilingual (Spanish) Universal Banker - Downtown Baltimore MD

Floating Bilingual (Spanish) Universal Banker - Downtown Baltimore MD

M&T BankBaltimore, MD, US
serp_jobs.job_card.full_time
Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and me...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Universal Banker - Jacksonville Branch, Phoenix MD

Universal Banker - Jacksonville Branch, Phoenix MD

M&T BankPhoenix, MD, US
serp_jobs.job_card.full_time
Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and me...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Universal Banker - South Hanover Branch

Universal Banker - South Hanover Branch

TruistHanover, PA, US
serp_jobs.job_card.full_time +2
Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Deliver superior quality service, identifying a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days