Job Description
Job description :
Job Title : Regional Property Manager (Director of Operations)
Company : Blue Bay Property Management
Location : Miami-Dade County, FL
Employment Type : Full-Time
Compensation : Competitive salary + performance-based bonus; benefits commensurate with experience
About Blue Bay
Blue Bay Property Management is a vertically integrated multifamily owner-operator with a 15-year track record in Miami-Dade County. We operate with an ownership mindset—prioritizing tenant retention, cost efficiency, asset preservation, and consistent NOI growth across a concentrated portfolio of workforce housing properties.
Position Summary
We are seeking a Regional Property Manager (Director of Operations) to oversee the day-to-day performance of our residential portfolio. This leader will manage two Property Managers and ensure operational excellence across leasing, maintenance, capital planning, compliance, and financial performance.
The ideal candidate is a hands-on field operator experienced with vintage, scattered-site assets and comfortable with full P&L accountability.
Key ResponsibilitiesPortfolio & Property Operations
- Oversee operations for 500+ units across 45 buildings within a 5-mile radius.
- Establish and enforce standards for turns / make-readies, inspections, preventive maintenance, and curb appeal.
- Drive leasing performance — manage pricing, traffic, close ratios, and marketing to meet occupancy and renewal goals.
- Manage vendor relationships, scopes, bidding, performance, and close-out documentation.
Financial & Reporting
Own property and portfolio-level budgets, NOI delivery, and variance monitoring.Produce accurate and timely owner reports, variance analyses, and actionable recommendations.Partner with accounting on P&L accuracy, payables / receivables, and monthly close timelines.Maintenance & Capital Planning
Ensure service quality standards for work orders, preventive maintenance, and response times.Prioritize CapEx vs. OpEx spending aligned with asset strategies; coordinate permitting, scopes, and project close-outs.Oversee compliance with life-safety standards and building systems; maintain up-to-date vendor documentation.Compliance & Risk Management
Navigate Miami-Dade permitting, insurance, and building recertification processes.Ensure compliance with Fair Housing, Section 8 / HAP, and all local codes.Manage city notices, inspections, and required documentation with timely follow-up.Leadership & Culture
Lead and develop two Property Managers and their leasing / maintenance teams.Establish goals, conduct one-on-ones, and maintain a structured coaching cadence.Model professionalism, field-first leadership, and clear, respectful communication.Systems & Tools
Champion effective use of AppFolio, Paychex, and Microsoft 365 (Teams, SharePoint, Excel) .Develop simple operational dashboards for renewals, turns, delinquency, work orders, and budget performance.Qualifications
Education
Bachelor’s degree in Business, Real Estate, or related field required; Master’s preferred.Licensing & Certifications
Active or obtainable Florida Real Estate License required.CPM (IREM) or CAM (NAA) preferred.OSHA / EPA safety certifications a plus.Experience
10+ years in multifamily property management, including at least 5 years in a regional or senior operations role.Proven success managing 500–1,000+ units , including vintage (1960–1980) and workforce housing assets.Demonstrated P&L and NOI accountability.Technical Skills
Proficiency in AppFolio, Paychex, and Microsoft 365.Familiarity with Miami-Dade permitting, insurance, and recertification processes.Leadership & Communication
Experienced in managing property, leasing, and maintenance teams.Decisive, organized, and calm under pressure with strong field execution skills.Regulatory Knowledge
Working knowledge of Fair Housing laws, Section 8, and local compliance reporting.Personal Attributes
Strategic, reliable, and detail-oriented with a strong sense of ownership.Hands-on operator who thrives in a family-office culture.