Business-level proficiency in Mandarin is required for this role due to the nature of the position, which involves frequent direct communication with Mandarin-speaking customers / clients. This language skill is essential to effectively understand their needs, address inquiries, and provide support.Location : Savannah, GA
Employment Type : Full-time
Salary : $55k to $70k
Key Responsibilities : (We will assign different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach)
- Supervise operations of DSPs, ensuring compliance with company standards.
- Develop and enforce quality assurance protocols.
- Monitor performance and drive continuous improvement.
- Oversee third-party warehouse activities for consistency and reliability.
- Conduct daily control meetings and performance reviews.
- Recruit qualified DSPs and provide onboarding.
- Design training to improve service quality.
- Oversee regional fleet operations, task distribution, and cost control.
- Manage in-house and outsourced vehicle resources.
- Continuously optimize collection models and processes.
- Coordinate with internal teams and external partners.
- Handle daily operations and emergency responses.
Requirements
- Bachelor’s degree or equivalent
- Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences.
- Strong leadership, analytical, and decision-making skills.
- Able to perform under pressure in fast-paced environments.