Automotive Service Manager

Join our team at Phil Long KIA in Colorado Springs as a Full-Time Automotive Service Manager! In this exciting role, you will have the opportunity to lead a dynamic team and ensure top-notch service for our valued customers. With a competitive salary range of $120,000 - $168,000 (including commission and bonuses), you can thrive in a high-performance environment while utilizing your problem-solving skills and customer-centric mindset. This onsite position will allow you to immerse yourself in a fun and energetic company culture while delivering excellence in automotive service. If you are hungry for success and eager to make a difference, apply today.

As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, and Paid Time Off.

What does a Automotive Service Manager do?

As the Automotive Service Manager at Phil Long KIA in Colorado Springs, you will play a pivotal role in overseeing the Service Department. Your responsibilities will include controlling costs, fostering a loyal clientele, nurturing positive employee relations, and setting sales and profit objectives to drive the department's success. By maintaining comprehensive service records and addressing customer concerns promptly, you will ensure that service operations consistently meet the highest standards. Operating with a focus on profitability and customer satisfaction, you will work towards achieving and maintaining the highest CSI rating while upholding the company's commitment to excellence and integrity.

What you need to be successful

To excel as the Automotive Service Manager at Phil Long KIA in Colorado Springs, you must possess a diverse skill set. This includes proficiency in recruiting, training, and managing Service Technicians and Service Advisors, as well as the ability to effectively communicate job expectations and provide ongoing coaching and support to employees. Your success will also depend on your capacity to implement production and quality standards, drive customer service excellence, and identify areas for improvement within the service department. Meeting financial objectives, developing sales programs, and monitoring results will be essential components of the role.

By demonstrating strong leadership, strategic thinking, and a commitment to operational excellence, you can thrive in this dynamic and customer-centric environment.

Knowledge and skills required for the position are :

• Accomplishes service human resource objectives by recruiting, selecting, orienting, training (Service Technicians and Service Advisors), assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Achieves service operational objectives by implementing production, productivity, quality, and customer-service standards; completing audits; determining system improvements; implementing change.
• Meets department financial objectives.
• Implements sales programs by identifying prospects; developing field sales action plans; tracking and monitoring results.
• A minimum of 3 Years Service Management Experience

Join us!

So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!