Talent.com
Sr. Specialist Customer Acquisition

Sr. Specialist Customer Acquisition

ConcentrixGreenville, SC, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Sr. Specialist Customer Acquisition

The Inside Sales Representatives will be responsible for developing new business opportunities within a defined list of accounts that are not currently HP customers, while also managing inbound marketing leads. The team will serve as the primary point of contact to identify customer needs, build relationships, and collaborate with HP partners to bring deals to a successful close. This role requires high energy, resilience, and a proactive sales mindset. Representatives will manage the sales process from lead identification through qualification, need assessment, solution alignment, and deal handoff to HP partners, supporting the partner with pricing, product specifications, and coordination along the way. We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.

This is a great opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

Key Responsibilities

  • Lead Generation & Prospecting

Proactively call into assigned account lists (non-HP customers) to identify sales opportunities.

  • Follow up on inbound marketing-generated leads promptly to maximize conversion.
  • Maintain a consistent level of outbound call activity, email outreach, and digital prospecting.
  • Customer Engagement & Qualification
  • Conduct discovery conversations to uncover customer needs and challenges.

  • Position HP technology solutions effectively by aligning features / benefits to customer needs.
  • Qualify opportunities and determine when to bring in HP partners to advance the sales cycle.
  • Pipeline Management
  • Manage multiple workflows simultaneously, outbound prospecting, inbound follow-ups, and active opportunities.

  • Update CRM with accurate records of all interactions, pipeline stages, and progress.
  • Track activity metrics and meet / exceed monthly, quarterly, and annual sales goals.
  • Collaboration & Deal Support
  • Partner with HP channel partners to ensure smooth opportunity handoff.

  • Support partners by assisting with quotes, pricing requests, product specs, and documentation.
  • Work closely with marketing, product, and sales leadership teams to optimize the lead-to-close process.
  • Continuous Learning & Improvement
  • Stay current on HP product offerings, industry trends, and competitor positioning.

  • Actively participate in team meetings, training sessions, and coaching.
  • Provide feedback to leadership on market insights and process improvements.
  • Required Skills & Competencies

  • Sales Acumen & Resilience
  • Proven success in B2B inside sales or business development roles.

  • Comfortable with high-volume outbound calling and digital outreach.
  • Resilient mindset with the ability to handle rejection and keep momentum.
  • Technical & Industry Knowledge
  • Technology sales experience preferred (hardware, software, or IT solutions).

  • Channel experience is a strong plus (understanding partner / VAR relationships).
  • Ability to quickly learn and articulate HP product benefits and use cases.
  • Communication & Relationship-Building
  • Outgoing and engaging personality with strong interpersonal skills.

  • Ability to build trust and rapport with decision-makers over the phone and online.
  • Clear, professional verbal and written communication skills.
  • Organization & Workflow Management
  • Skilled at managing multiple accounts, opportunities, and deadlines simultaneously.

  • Strong time management and prioritization skills in a fast-paced environment.
  • Self-starter with minimal need for supervision.
  • Technical Proficiency
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

  • Familiarity with CRM systems (e.g., Salesforce, MS Dynamics) preferred.
  • Ability to use virtual meeting tools (Teams, Zoom, WebEx) for customer interactions.
  • Performance Metrics

  • Sales revenue performance against goal
  • Call activity volume and quality (daily / weekly outbound targets).
  • Marketing lead follow-up and conversion rate.
  • New qualified opportunities created and added to the pipeline.
  • Contribution to partner-led deal closures (revenue influence).
  • Customer satisfaction and relationship feedback.
  • Success Profile

    The most successful candidates for this role are :

  • Confident Communicators not afraid of the phone, energized by conversations.
  • Proactive Prospectors driven to create opportunities where none currently exist.
  • Organized Multitaskers able to juggle outbound, inbound, and partner support seamlessly.
  • Collaborative Team Players know how to work with HP partners to achieve shared success.
  • Self-Motivated Achievers take ownership of their goals and consistently deliver results.
  • The base salary range for this position is $23.03- $32.88 / hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.

    Location : USA Greenville SC - 2006 Wade Hampton - Bldg III

    While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

    Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

    serp_jobs.job_alerts.create_a_job

    Acquisition Specialist • Greenville, SC, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Customer Success Specialist

    Customer Success Specialist

    VirtualVocationsGreenville, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Success Professional - Remote.Key Responsibilities Serve as the primary contact for key account sales teams, facilitating communication across internal functio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Enablement Specialist

    Sales Enablement Specialist

    VirtualVocationsGreenville, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Sales Enablement Specialist to lead the design and execution of onboarding and ongoing enablement programs for Go-to-Market teams. Key Responsibilities Own GTM onboardin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel - MRI Tech

    Travel - MRI Tech

    Titan Medical GroupGray Court, SC, United States
    serp_jobs.job_card.full_time
    WHEN YOU WORK FOR US, WE WORK FOR YOU.With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service.From the moment you...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Strategic Advisor

    Strategic Advisor

    VirtualVocationsGreenville, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Strategic Advisor to support the sales process and client engagement remotely from anywhere in the U. Key Responsibilities Partner with sales consultants to present and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sr. Manager - Operations - SC

    Sr. Manager - Operations - SC

    ArthrexPendleton, SC, US
    serp_jobs.job_card.full_time
    We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better™. We are committed to delivering uncompromising quality to the health...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service / Benefits Advisor (Work from home)

    Customer Service / Benefits Advisor (Work from home)

    Professional Career SolutionsSpartanburg, South Carolina
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Sales Strategy Specialist

    Sales Strategy Specialist

    VirtualVocationsGreenville, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Sales Strategy & Operations Specialist - LATAM.Key Responsibilities Conduct ad-hoc analyses and track key metrics to assess performance and drive growth Identify and i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Senior Customer Experience Specialist

    Senior Customer Experience Specialist

    VirtualVocationsGreenville, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Experience, Senior Specialist (Product).Key Responsibilities Handle approximately 40 product and technical support tickets daily with accuracy and empathy Man...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Remote Customer Engineer

    Remote Customer Engineer

    VirtualVocationsGreenville, South Carolina, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    A company is looking for a Remote Product Owner / Customer Engineer to lead technical implementations and integrations while ensuring customer needs are met. Key Responsibilities Lead onboarding and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Travel Rad Tech - $2026 / Week

    Travel Rad Tech - $2026 / Week

    Cynet HealthRutherfordton, NC, US
    serp_jobs.job_card.full_time
    Cynet Health is seeking an experienced Rad Tech for an exciting Travel Allied job in Rutherfordton, NC.Shift : 5x8 hr days Start Date : 10 / 27 / 2025 Duration : 13 weeks Pay : $2026 / Week.Ranked #5 Best ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Bilingual Account Development Executive in Greenville, South Carolina

    Bilingual Account Development Executive in Greenville, South Carolina

    Western UnionAnderson, SC, United States
    serp_jobs.job_card.full_time
    Account Development Executive - Bilingual (English / Spanish) - Greenville, SC.Does playing a role in business growth with existing accounts sound exciting to you? Would you like to work for a global...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Intake Specialist

    Intake Specialist

    VirtualVocationsGreenville, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for an Intake Specialist to manage patient referrals and support operational processes.Key Responsibilities : Accurately enter patient referrals and communicate with referral ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Care Advocate

    Customer Care Advocate

    VirtualVocationsGreenville, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Care Advocate (CCA) in Phoenix, AZ.Key Responsibilities Handle high-volume customer inquiries via phone, email, and in-person Research and resolve questions r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Expansion Account Executive

    Expansion Account Executive

    VirtualVocationsGreenville, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for an Expansion Account Executive.Key Responsibilities Manage the full sales cycle for customer expansion, identifying and closing upsell opportunities Conduct deep discove...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Provider Engagement Specialist

    Provider Engagement Specialist

    VirtualVocationsGreenville, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Provider Engagement Network Specialist to manage provider data and support the resolution of related issues. Key Responsibilities Ensure accurate setup of providers in t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Senior Associate Customer Manager

    Senior Associate Customer Manager

    VirtualVocationsGreenville, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Associate Customer Business Manager - Specialty.Key Responsibilities Manage and grow relationships with assigned Specialty customers and serve as the primary day...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    VP Customer Solutions

    VP Customer Solutions

    VirtualVocationsGreenville, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a VP Customer Solutions.Key Responsibilities Partner with Sales and Account Management to deliver tailored solutions for strategic customer opportunities Create and main...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Senior Manager, Customer Operations

    Senior Manager, Customer Operations

    VirtualVocationsGreenville, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Manager, Customer Operations to lead their inbound virtual contact center.Key Responsibilities Build and maintain a high-performance culture by setting clear goa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days