Talent.com
Studio IT Manager Job at PlayStation Global in Los Angeles

Studio IT Manager Job at PlayStation Global in Los Angeles

MediabistroLos Angeles, CA, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Why PlayStation?

PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

  • This position is on-site in Playa Vista, CA.

Sony Interactive Entertainment is seeking a Studio IT Manager!

This role involves delivering innovative information technology services for both Santa Monica Studio and the PlayStation Studios Motion Capture Stage. Under the direction of the IT Director, the Studio IT Manager will lead a team consisting of skills ranging from support specialist through senior level Systems Administrators, providing all levels of support and engineering for both workstation and infrastructure.

You and your team will deliver tailored IT solutions that support the development of extraordinary award-winning titles that PlayStation Studios are known for. While your main focus is the delivery of studio specific technical solutions, you will work in collaboration with other supporting IT teams within SIE and Sony to coordinate the successful delivery of non-studio specific IT solutions meeting studio needs and expectations.

Studio IT prides itself in customer service and views building and maintaining support relationships with internal business teams, promoting trust, setting expectations, and achieving mastery in customer service as fundamental to its success.

Well-versed in a wide range of client technologies, you are responsible not only for the implementation, maintenance, and highest level of performance-tuning for client technology, but also for being a champion for strong working relationships directly with the people who apply that technology. You are also highly conscientious to meeting customer needs in a quick and agile manner while also ensuring that solutions provided are delivered as safely and securely as possible.

The Studio IT Manager is responsible for the coordination and management of all IT functions on-site to include collaboration with other Studio IT teams and other supporting IT teams within SIE and Sony. The successful candidate will be responsible for developing yearly budget plans in coordination with the Director of IT and for handling spend towards budgetary expectations. The ideal candidate must possess strong social skills, a good balance of technical and management experience including a complete understanding of computers and network operations in a creative / development environment.

Responsibilities

  • Leading the Studio IT team in providing solutions and services in support of title development and delivery of title services.
  • Identify staffing needs and hiring staff as appropriate
  • Adapts to changes in the work environment; handles contending demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events
  • Gather and analyze metrics to benchmark workload, performance, and identifies trends
  • Communicate results with management and staff
  • Maintain a high level of customer service by prioritizing issues and communicating appropriately with external and internal customers
  • Develop cross-team and cross-departmental expertise vital to effectively respond to issues
  • Perform periodic review and evaluation of all employees, handling performance issues, training requirements, as fundamental for the development of individual resources as a team
  • Ensure teams maintain a high level of responsiveness, communication, professionalism, and overall technical knowledge and intuition for business
  • Run, monitor, and report on the services and service levels required to support and deliver an exceptional support experience to customers
  • Maintain technical leadership and ensure the support staff is appropriately skilled and trained to deliver excellent technical support and customer service
  • Establish working schedules, manage time off to ensure appropriate coverage for operating workloads and task allocations in accordance with studio needs
  • Represent the interests of the studio when assessing risk and impact of any change the site depends on
  • Perform additional tasks as deemed vital, to include hands on support as necessary
  • Requirements

  • Bachelor's in Computer Science, Information Technology, or related field; or 7+ years of equivalent experience
  • Knowledgeable in the utilization of ITIL Process Framework principles and possess a technical background working in a classified environment that includes experience in solving problems connectivity issues, hardware and software support, hands-on and remote support
  • Experience with Mac and Windows based Operating Systemx
  • Superb communication skills and being fluent in English, both written and verbal
  • Strong analytical abilities, critical thinking skills, and attention to detail
  • Solid understanding of troubleshooting and problem analysis procedures; ability to resolve problems quickly and efficiently
  • Strong, hands-on and flexible leadership skills with a dedication to getting results
  • Ability to explain sophisticated technical solutions and concepts to non-technical decision-makers
  • Ability to lead staff and projects and delegate responsibilities appropriately
  • Coordinates among other teams to ensure continuity of support to global customers
  • Handles communications with customers and other IT or business groups
  • Champion innovation and creativity, diversity and inclusion, collaboration and communication
  • Review and update IT support processes and appropriately maintain IT documentation
  • Ability to multitask and efficiently handle complicated issues
  • Availability to work off-hours and weekends as needed to meet studio needs during high priority periods
  • May require travel to other company offices (10%)
  • Preferred Experience

  • Experience with Linux
  • Networking and storage management experience
  • Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.

    At SIE, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location.

    Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.

    In addition, this role is eligible for SIE's top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

    The estimated base pay range for this role is listed below.

    $160,700-$241,100 USD

    Equal Opportunity Statement :

    Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

    We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

    PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

    serp_jobs.job_alerts.create_a_job

    Studio Manager • Los Angeles, CA, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Enterprise Identity Architect

    Enterprise Identity Architect

    ClientWestlake Village, CA, US
    serp_jobs.job_card.temporary
    Duration : 5 months contract (potential to go PERM eventually).The Vice President Architect is responsible for providing strategic guidance, designs, and solution patterns to team members, and is th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    IT Sr Project Manager

    IT Sr Project Manager

    Mercury GeneralBrea, CA, US
    serp_jobs.job_card.full_time
    Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025!.Lead project...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Manager, Enterprise Information SystemsLong Beach, CA

    Manager, Enterprise Information SystemsLong Beach, CA

    Rocket Lab USALong Beach, CA, US
    serp_jobs.job_card.permanent
    Manager, Enterprise Information Systems.Based onsite at Rocket Lab's global headquarters in Long Beach, CA, the EIS Manager will be responsible for Financial Planning, HR and ERP Systems, leading f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Creative Production Manager Job at Revel IT in Studio City

    Creative Production Manager Job at Revel IT in Studio City

    MediabistroStudio City, CA, United States
    serp_jobs.job_card.full_time
    OUR GOAL : Treat our consultants and clients the way we would like others to treat us!Interested in joining our team? Check out the opportunity below and apply today!. This is pivotal in supporting al...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    0_IT_Product Manager

    0_IT_Product Manager

    SummitHRPasadena, CA, US
    serp_jobs.job_card.full_time
    Strong preference for experience building or scaling platform technologies.Strong technical acumen to take projects from start to finish using product delivery, workflow and deployment tools effect...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Project Manager

    Project Manager

    ArtechAlhambra, CA, US
    serp_jobs.job_card.full_time
    Position Description : The PM usually works under the direction of a senior PM or user agency personnel and manages or oversees all aspects of one or more IT projects while interacting with mid-leve...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Produce Team Leader (Department Manager)

    Produce Team Leader (Department Manager)

    Whole FoodsMalibu, CA, US
    serp_jobs.job_card.full_time
    Provides overall leadership to the Produce team.Responsible for all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance and spe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Director, IT Business Solutions

    Director, IT Business Solutions

    East West BancorpEl Monte, CA, US
    serp_jobs.job_card.full_time
    Director It Business Solutions.We are seeking Director, IT Business Solutions to oversee the overall vision, strategy and delivery of technology and business solutions for the enterprise.The role l...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Studio IT Manager Job at Sony Playstation in Los Angeles

    Studio IT Manager Job at Sony Playstation in Los Angeles

    MediabistroLos Angeles, CA, United States
    serp_jobs.job_card.full_time
    PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work.Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and service...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Studio Manager LA Job at FACEGYM in Santa Monica

    Studio Manager LA Job at FACEGYM in Santa Monica

    MediabistroSanta Monica, CA, United States
    serp_jobs.job_card.full_time +1
    The Studio Manager is responsible for overseeing the day-to-day operations across the studio, driving revenue and profitability, and leading and supporting a high-performing team.In this role, you ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Studio Operations Manager Job at Archinect in Los Angeles

    Studio Operations Manager Job at Archinect in Los Angeles

    MediabistroLos Angeles, CA, United States
    serp_jobs.job_card.full_time +1
    AENARA is a multidisciplinary design studio devoted to advancing technologies supporting human exploration and habitation beyond Earth. With a specific focus on construction technologies, AENARA sup...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    IT Manager

    IT Manager

    Eliassen GroupNewport Coast, CA, US
    serp_jobs.job_card.full_time
    Our client is seeking a dynamic and hands-on IT Manager to lead our technical operations and infrastructure.This role is pivotal in transitioning our IT capabilities from vendor-dependent to a robu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Assistant Project Manager

    Assistant Project Manager

    Helix ElectricValencia, CA, US
    serp_jobs.job_card.full_time
    Helix Electric was founded in 1985 and is now one of the nation's largest and most successful electrical contracting companies. Our commitment to empowering people and powering projects is realized ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Project Manager

    Project Manager

    Helix ElectricValencia, CA, US
    serp_jobs.job_card.full_time
    Helix Electric was founded in 1985 and is now one of the nation's largest and most successful electrical contracting companies. Our commitment to empowering people and powering projects is realized ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Project Manager

    Project Manager

    E-SolutionsValencia, CA, US
    serp_jobs.job_card.full_time
    It provides details about the role and responsibilities.The main focus is on the core content of the job post.The job is located in a specific area. It's important to note the address details have b...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Project Manager, R&D

    Project Manager, R&D

    Boston ScientificValencia, CA, US
    serp_jobs.job_card.full_time
    Onsite Location(s) : Maple Grove, MN, US, 55311.Additional Location(s) : US-CA-Sunnyvale; US-CA-Valencia; US-MN-Arden Hills. Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - H...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Project Manager with AI / ML

    Project Manager with AI / ML

    Cynet SystemsWoodland Hills, CA, US
    serp_jobs.job_card.full_time
    Responsibilities : Own and manage the full project lifecyclefrom initiation to deliveryacross multiple, concurrent AI product development workstreams. Create and maintain detailed project plans, sche...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Information Technology Professional

    Information Technology Professional

    U.S. NavyEncino, CA, United States
    serp_jobs.job_card.full_time +1
    To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and su...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30