Customer Service Representative - Medical Equipment

We are seeking a friendly, detail-oriented Customer Service Representative to join our team in a fast-paced healthcare environment. This role is ideal for someone who enjoys helping others, thrives in a collaborative setting, and is passionate about delivering exceptional service.

Location : Onsite | Schedule : Monday-Friday, 8 : 00 AM - 5 : 00 PM

• Key Responsibilities
• Answer incoming calls and provide empathetic, professional support to patients and clients.
• Process and follow up on customer orders with accuracy and efficiency.
• Dispense medical equipment and soft goods billed to insurance (e.g., walkers, bath safety items, orthopedic supports).
• Handle OTC sales of soft goods and accessories.
• Perform data entry of patient information and maintain detailed records in internal systems.
• Communicate with internal teams to resolve inquiries and ensure smooth operations.
• Collaborate with customer service team members to maintain a positive work environment.
• Unpack and organize incoming shipments.
• Qualifications
• Previous experience in customer service or administrative support.
• Strong verbal and written communication skills.
• Highly dependable with excellent organizational and multitasking abilities.
• Comfortable working independently and prioritizing responsibilities.
• Proficient in Microsoft Office Suite and general computer use.
• Healthcare experience is a plus, but not required.
• Why Join Us?
• Supportive team environment with opportunities to grow.
• Make a meaningful impact by helping patients access essential medical equipment.
• Stable weekday schedule with no weekends.
• Pay and Benefits

The pay range for this position is $18.00 - $19.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

This is a fully onsite position in Greenfield,WI.

This position is anticipated to close on Oct 31, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.