Sr Operations Admin

Job Title

Provides clerical support to various management and operational functions including photocopying, filing, faxing, emailing, and answering telephone. Reviews, researches, and / or enters data in various systems to support respective functional area. Compiles data and provides various regular and adhoc reports to management for review and determination. Serves as frontline customer service to receive, solve, and / or escalate customer inquiries and issues. Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and / or files for review.

Additional Quality Assurance / Loss Prevention essential functions :

• Supports ability for timely delivery and mitigates loss and damage by performing address searches / corrections through various sources and ensuring packages are in good condition for the customer.
• Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day.
• Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy.
• Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review.
• Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management.

Additional Linehaul essential functions :

Minimum Education :

Minimum Experience :

Knowledge Skills and Abilities :

Job Conditions :

Pay Transparency :

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.

Pay : $18.19 - $27.34 / hr

Federal Express Corporation is an Equal Opportunity Employer including, Vets / Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws :

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