Overview
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ``feed your inner explorer'', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are committed to providing you with :
- Highly competitive salary with an hourly wage range of $28.50 - $31.25
- Bonus plan eligibility
- An exceptional benefit plan for eligible associates & your family members
- 401K matching program for eligible associates
- Flexible scheduling to allow you to focus on what is important to you
- Discounts with our Crescent managed properties in North America for you & your family members
Role
Under the direction of the Vice President of Corporate Payroll, the Payroll Systems & Data Integrity Specialist will be responsible for auditing and maintaining data integrity within Workforce Management (WFM) and UKG systems. This role ensures data accuracy, compliance, and consistency across systems by identifying discrepancies, performing audits, implementing process improvements, and supporting payroll and year-end activities. They will work closely with the People & Culture, HRIS, and Payroll teams to validate system changes, troubleshoot issues, and enhance data governance practices.
What you will be doing
Conduct regular audits of payroll and workforce management data to ensure accuracy, compliance, and consistency between UKG and WFMAnalyze data flows between UKG and WFM to identify discrepancies and develop corrective action plansIdentify and resolve data discrepancies, collaborating with People & Culture, Payroll, and Operations teamsDevelop and maintain auditing tools, reports, and dashboards to track data quality and integrityDocument audit findings and recommend process improvements to reduce data errorsEnsure compliance with data privacy regulations (e.g. GDPR, HIPAA) in handling sensitive informationConfigure and maintain UKG and WFM settings including pay rules, scheduling rules, time off policies, job codes, access profiles, and organizational structurePartner with stakeholders to understand business requirements and translate them into effective system configurationsSupport system upgrades, testing, and deployment of new WFM features or modulesTroubleshoot and resolve configuration issues impacting system functionality or user experienceAssist in developing and maintaining system documentation, user guides, and training materialsRequirements
3+ years of experience with timekeeping systems, including configuration and system support; UKG WFM (formerly Kronos) preferredStrong understanding of HR / P&C, Payroll, and Timekeeping processesExperience conducting data audits and ensuring data integrity in HRIS systemsProficient in reporting tools (e.g., UKG WFM, Cognos, Power BI, or similar)Strong analytical and problem-solving skills with high attention to detailMultistate payroll experiencePreferred Qualifications
Prior experience using UKG / Ultipro preferredPrior experience working in hospitality preferredAdvanced computer skills, including Microsoft Office, particularly using ExcelGet it done attitude with willingness to work long hours if unexpected projects or tight deadlines require itAdaptable in a constantly changing environment, organized and able to handle pressure wellAbility to multi-task, conduct research and generate online strategiesAbility to work autonomouslyAbility to work as part of a teamDemonstrated ability to work well with all levels of the organizationStrong customer orientation, sense of urgency in getting things done, and ability to coordinate and prioritize multiple projectsAbility to handle confidential materialHighly detailed and results orientedExcellent analytical skillsExcellent verbal and written communication skillsSpanish speaking a plusThe compensation offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, work location, etc. Crescent Hotels is a multi-state employer and the salary ranges indicated herein may not reflect positions that work only in other states.
The Company offers the following benefits for this position, subject to applicable eligibility requirements : medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid vacation time off, paid sick time off, paid holidays annually.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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