Talent.com
Customer Service Specialist
Customer Service SpecialistClearance Jobs • Washington, DC, US
Customer Service Specialist

Customer Service Specialist

Clearance Jobs • Washington, DC, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Customer Service Specialist

Competitive Innovations, LLC (CI) is seeking a Customer Service Specialist to support the Department of Homeland Security (DHS) working onsite in Washington, DC. This position is responsible for receiving and processing visitors in accordance with security guidelines. This is a full-time, 8-hour, Monday-Friday 10am 6pm shift position. The position pays $18-$20 per hour.

Responsibilities :

  • Provide direct support to the Visitor Management Branch as staffing needs dictate to include, but not limited to, the screening and scheduling of visitors to the client.
  • Receive and process visitors to the client site in accordance with established Visitor Management and security guidelines; provide direct support to visitors and employees, assisting with routine individual and / or large group visits, foreign visits, press events, VIP events, vehicle access, and construction contractor access.
  • Assist with the management of the Visitor management program to include processing requests for access to the client site utilizing a centralized database which tracks visits / visitors, parking, and personnel currently assigned to the site.
  • Ensure that all requisite information is input into the database in a timely, efficient, and accurate manner.
  • Assist with the management of calls to the Visitor Centers, providing guidance or forwarding inquiries, as appropriate.
  • Act as a liaison between the visitor, the POC, Visitor Management, Force Protection, and FPS assisting with the resolution of any issues which may arise.
  • Maintain hard-copy and electronic logs of all visitors.
  • Assign badges to visitors and ensure badge accountability.
  • Issue parking passes as appropriate.

Qualifications :

  • Bachelor's degree; High School diploma (or equivalent) plus four years of relevant work experience may be substituted for Bachelor's degree.
  • Active DHS Suitability and / or Secret level security clearance preferred. (Must successfully pass a background investigation and obtain a security clearance to start, therefore, US Citizenship is required.)
  • Experience in security or access control and administration of security information and programs, desired.
  • Ability to read and interpret guidelines and Standard Operating Procedures.
  • Excellent customer service and communication skills.
  • Experience in data entry with excellent attention to detail.
  • Computer and Office Skills : MS Office (Word, Excel, PowerPoint,), Outlook, Web-based mail, and web browsers.
  • Ability to obtain terminal operator certification from client training course.
  • serp_jobs.job_alerts.create_a_job

    Customer Service Specialist • Washington, DC, US

    Job_description.internal_linking.related_jobs
    Customer Operations Specialist

    Customer Operations Specialist

    VirtualVocations • Alexandria, Virginia, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Operations Specialist to manage user access and enhance AI-driven outreach.Key Responsibilities Create, update, and troubleshoot partner and user access across...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Client Services Specialist II

    Client Services Specialist II

    VirtualVocations • Alexandria, Virginia, United States
    serp_jobs.job_card.full_time
    A company is looking for a Client Services Specialist II for the overnight shift.Key Responsibilities : Respond to client support requests via email, chat, and phone, addressing various concerns ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Service Specialist

    Service Specialist

    Monster jobs • Frederick, MD, US
    serp_jobs.job_card.full_time
    Link-Belt Mid-Atlantic is a construction equipment company, offering sales, rentals, parts, and service.Our legacy is built on quality products and customer satisfaction. The Service Specialist is r...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Communications, Senior Specialist

    Customer Communications, Senior Specialist

    Relativity • Baltimore, MD, United States
    serp_jobs.job_card.full_time
    Become the linchpin of clear, customer-centered messaging as part of the GTM Enablement & Communications team (within Success Operations). You'll lead planning and delivery of external communication...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Retail Customer Service Specialist

    Retail Customer Service Specialist

    Dick's Sporting Goods • Frederick, MD, US
    serp_jobs.job_card.full_time
    Retail Customer Service Specialist.At DICK'S Sporting Goods, we believe in how positively sports can change lives.On our team, everyone plays a critical role in creating confidence and excitement b...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Client Services Specialist

    Client Services Specialist

    VirtualVocations • Alexandria, Virginia, United States
    serp_jobs.job_card.full_time
    A company is looking for a Client Services Specialist I.Key Responsibilities : Respond to client e-mail support tickets, addressing various concerns Utilize online systems and support tools to re...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Specialist

    Customer Service Specialist

    VirtualVocations • Alexandria, Virginia, United States
    serp_jobs.job_card.full_time
    A company is looking for a Specialist Customer Service.Key Responsibilities Enters and processes accurate and timely orders utilizing EDI and order requirements Ensures accurate entry by underst...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Specialist

    Customer Service Specialist

    Ampcus • Reston, VA, US
    serp_jobs.job_card.full_time
    Technology and Business consulting services.We are in search of a highly motivated candidate to join our talented team.Job Title : Customer Service Specialist Location(s) : Reston, VA Job Summary : We...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Store Customer Service Specialist

    Store Customer Service Specialist

    Sherwin Williams • Harmans, MD, US
    serp_jobs.job_card.full_time
    This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Lead Specialist - Manassas

    Customer Lead Specialist - Manassas

    ARS / Rescue Rooter • Manassas, VA, US
    serp_jobs.job_card.full_time +1
    Earning potential : $20 $30 / hour on average with commission.Part-time and full-time opportunities available.Join McCarthy, the nation's largest provider of residential HVAC, plumbing, and electrica...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Support Specialist - TS / SCI with Polygraph

    Customer Service Support Specialist - TS / SCI with Polygraph

    Clearance Jobs • Vienna, VA, US
    serp_jobs.job_card.full_time
    Customer Service Support Specialist.Transform technology into opportunity as a Customer Service Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems tha...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Onboarding Specialist

    Customer Onboarding Specialist

    VirtualVocations • Alexandria, Virginia, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Onboarding Specialist I to manage the onboarding process for new Employee Benefits customers. Key Responsibilities Gathering and submitting sold case informatio...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Store Customer Service Specialist- Administrative

    Store Customer Service Specialist- Administrative

    Sherwin Williams • Elkridge, MD, US
    serp_jobs.job_card.full_time
    This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Remote Customer Service Specialist

    Remote Customer Service Specialist

    ForgeFit • Baltimore, MD, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Remote Customer Service Specialist Company : ForgeFit Location : Remote (U.Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and trai...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Customer Service Billing Specialist

    Customer Service Billing Specialist

    ALTA IT Services • Owings Mills, MD, US
    serp_jobs.job_card.temporary
    Job Title : Customer Service Billing Specialist Type : 12+ month Contract Compensation : $24 / HR Contractor Work Model : Hybrid- Owings Mills, MD ALTA IT Services is staffing a contractor for a Customer...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Support Specialist

    Customer Support Specialist

    VirtualVocations • Alexandria, Virginia, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Support Representative to assist customers during Australian business hours.Key Responsibilities Responding to chat / email messages from existing customers Hel...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Success Specialist

    Customer Success Specialist

    VirtualVocations • Baltimore, Maryland, United States
    serp_jobs.job_card.full_time
    A company is looking for a Specialist, Customer Success.Key Responsibilities Manage a portfolio of mid-market Expert Medical Opinion clients as the primary point of contact Monitor client engage...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service SpecialistB01 Bravo

    Customer Service SpecialistB01 Bravo

    Service Experts • Columbia, MD, US
    serp_jobs.job_card.full_time +1
    Position Title : Customer Service Specialist.Reports To : General Manager or Office Manager.Status : Full-time, Regular position. Category : Customer Service / Support.Location Name : ESA (Environmental Sy...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Associate - Customer Service Center - Bowie, MD

    Customer Service Associate - Customer Service Center - Bowie, MD

    WesBanco Bank Inc. • Bowie, MD, United States
    serp_jobs.job_card.full_time +1
    Customer Service Associate - Customer Service Center.Bowie, Maryland, United States.This position is 100% remote within the Bank's footprint. Employee will work full time remote outside of a WesBanc...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Centricity Lead

    Customer Centricity Lead

    VirtualVocations • Alexandria, Virginia, United States
    serp_jobs.job_card.full_time
    Manager, Customer Centricity - Business Cards & Payments (Remote).Key Responsibilities Partner with teams across BC&P to deliver on strategic roadmaps and ensure timely project execution Drive i...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted