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Restaurant General Manager - Upscale Full Service

Restaurant General Manager - Upscale Full Service

Gecko HospitalityProvidence, RI, US
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Job Description

Job Description

Job Title : General Manager

Location : Providence, RI

Salary : $85,000 – $95,000 per year

About the Role

We are seeking an experienced and driven General Manager to lead operations, inspire teams, and deliver exceptional guest experiences at a vibrant hospitality venue in Providence, RI. This is a high-impact leadership role where you will manage all aspects of operations, develop talent, and ensure financial and operational excellence.

Key Responsibilities

Guest Experience

  • Champion a culture of hospitality, warmth, and service excellence.
  • Engage with guests proactively, addressing and resolving issues professionally.
  • Ensure best-in-class standards for cleanliness, ambiance, and product quality.
  • Oversee all FOH and BOH operations to guarantee seamless execution and memorable experiences.

Team & Talent Development

  • Lead, coach, and develop a high-performing team of managers and staff.
  • Set clear goals, expectations, and career development pathways for team members.
  • Foster an inclusive workplace culture that attracts and retains top talent.
  • Manage hiring, onboarding, and training initiatives in partnership with culinary and support teams.

    • Financial & Operational Leadership

  • Set and achieve financial targets, including sales, labor, and cost controls.
  • Use data and reporting tools to guide operational decisions and strategy.
  • Optimize ordering, inventory management, and vendor relationships.
  • Ensure full compliance with all local, state, and federal regulations.

    • Process & Innovation

  • Maintain high standards for safety, sanitation, and quality.
  • Support menu rollouts and operational initiatives, ensuring team readiness.
  • Implement technology and systems to streamline operations and improve efficiency.

    • Brand & Community Engagement

  • Drive local marketing and brand-building initiatives.
  • Represent the venue in the local community and build partnerships.
  • Cultivate a loyal guest base through events, outreach, and engagement programs.

    • Qualifications

  • 5+ years in progressive restaurant leadership roles, including 2+ years as a General Manager.
  • Strong leadership, communication, and coaching skills.
  • Operational expertise : P&L management, scheduling, ordering, and regulatory compliance.
  • Tech-savvy with experience in POS systems, Microsoft Office, and restaurant management tools.
  • Deep passion for hospitality, guest experience, and team development.

    • What to Expect

  • A dynamic, hands-on leadership role in a modern hospitality environment.
  • Opportunities for career growth and cross-property mobility.
  • A supportive culture centered on creativity, excellence, and operational success.
  • Physical demands include standing for long periods, lifting up to 45 pounds, and working in both restaurant and office settings.

    • Benefits

  • 401(k) and 401(k) matching
  • Health, dental, and vision insurance
  • Paid time off

    • If you are ready to lead, inspire, and shape the future of hospitality in Providence, we encourage you to apply for this opportunity. Please submit your up-to-date resume to michelleh@geckohospitality.com to be considered.

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    Restaurant General Manager • Providence, RI, US

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