Membership Coordinator

We are looking for a Membership Coordinator  to join our team!

At Paschal, a career is more than a job—it’s a culture built on respect, integrity, and service.

We put Customers, Employees, and the Company first (in that order), while equipping you with the tools to succeed and making sure we have fun along the way.

Click  here  for a behind the scenes look at a day in the life of a Paschal Pro at our Northwest Arkansas location.

Whether you are in AR, MO, or TX you will have a team to support you.

What you’ll love about working for us :

• Competitive pay with PTO and paid holidays starting your first year Comprehensive benefits : medical, dental, vision, life, accident & disability coverage Company-paid life insurance + retirement plan with company match Tuition and training reimbursement for continued growth What you’ll be doing :   Deliver excellent customer service by handling calls, requests, and conflict with professionalism.
• Guide new members through onboarding, ensuring they feel supported and informed about benefits.
• Build and maintain relationships through proactive communication, check-ins, and follow-ups.
• Support member retention by addressing questions, resolving concerns, and finding solutions.
• Assist with membership account maintenance, billing communication, and program support.
• Collaborate with internal teams to improve the member experience and identify growth opportunities.
• Accurately document interactions and updates in company systems for alignment.
• Support field activities, technician scheduling, and cross-department coordination.
• Perform other related duties, using strong oral and written communication across multiple platforms.

Successful Candidate Must Possess the Following Qualifications :