Domestic Violence Specialist (Hotline-Shelter)

Job Description

Job Description

If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do.

Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services (MFS) has been the engine of change that empowers families to reach their greatest potential and positively impact their communities.

We are now hiring for an hourly Domestic Violence Specialist for our Hotline / Shelter to join our team at DuPage !

SALARY : The average starting rate for this position will fall in the range of $17.90 to $19.80 hourly. Where candidates fall in this range will be based on skill and experience level.

Priority coverage hours are 7 : 00 AM to 5 : 00 PM . Availability during this timeframe is strongly preferred.

ESSENTIAL JOB FUNCTIONS :

• May provide direct services to survivors of domestic abuse and their children, such as crisis intervention, safety planning, emotional support, life skills, advocacy, parenting support, information, and / or referrals. Direct services provided to clients may be in-person, virtual, or by phone and in individual or group settings.
• May distribute written materials and / or conduct community-based presentations about domestic violence and available services to increase awareness.
• Develops and maintains a working knowledge of MFS and community-based resources. May facilitate linkages with programs both within MFS and in the community.
• Attends any mandatory group supervision and program / agency meetings.
• Participates in a team-oriented approach by collaborating with other programs and departmental staff to provide comprehensive services for clients.
• Completes paperwork in a timely manner, including case notes and other documentation needed for a client’s file.
• Supports data collection related to direct services and community-based outreach efforts.
• Effectively and professionally represents Metropolitan Family Services and the domestic violence program in the community.
• Provides services in accordance with the Illinois Certified Domestic Violence Professionals’ code of ethics.
• Other duties as assigned.

KNOWLEDGE, SKILLS and ABILITIES :

QUALIFICATIONS :

ADDITIONAL REQUIREMENTS :

TRANSPORTATION / TRAVEL REQUIREMENTS :

PHYSICAL DEMANDS

MORE ABOUT US :

Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston / Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.