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Patient Services Representative-Radiology 24 hours / week Monday, Thursday and Friday 7am-3 : 30pm

Patient Services Representative-Radiology 24 hours / week Monday, Thursday and Friday 7am-3 : 30pm

Emerson HospitalConcord, MA, United States
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Patient Services Representative-Radiology 24 hours / week Monday, Thursday and Friday 7am-3 : 30pm

Job Ref : 32968

Category : Radiology & Imaging

Location : Emerson Hospital,

133 Old Road to Nine Acre Corner,

Concord,

MA 01742

Department : Radiology Support

Schedule : Part Time

Shift : Day shift

Hours : 7a-330p

Reporting to the Lead Patient Service Representative, the Patient Service Representative(PSR) rotates between the departments : X-Ray, Nuclear Medicine, Ultrasound, CT, and Mammography. The PSR greets patients and visitors entering the department. The PSR generates and sorts exam requisitions, accurately enters exams into the HIS / RIS system. Must maintain a high level of patient confidentiality via HIPPA guidelines and be committed to Service Excellence at all times.

Minimum Qualifications

  • Education

High school diploma or equivalent required

  • Medical Terminology course preferred.
  • Previous coursework related to administrative skills preferred.
  • Experience

    • One year in a medical office environment preferred.

  • Customer service, data entry, and HIS / RIS experience a plus.
  • Licensure and / or Certification

    • None required.

  • Skills

    • Organization and multitasking skills

  • Ability to read and communicate effectively using medical terminology
  • Accurate data entry skills
  • Courteous and professional manner when dealing with public both in person and on the phone
  • Must have the ability to work in a fast-paced environment, i.e., answer phones, give verbal reports, generate paperwork in an organized manner all at the same time as well as working with minimal supervision
  • Knowledge of medical terminology
  • Maintains standard of performance which promote Service Excellence
  • Must be able to read, write, and communicate in English.
  • Computer skills required.
  • Ability to maintain confidential information.
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