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Director of Account Management
Director of Account ManagementStored Technology Solutions Inc • Albany, NY, USA
Director of Account Management

Director of Account Management

Stored Technology Solutions Inc • Albany, NY, USA
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About StoredTech

At StoredTech, we don't just provide IT support - we create exceptional experiences. We're a fast-growing Managed Services Provider (MSP) that helps businesses thrive through innovative IT solutions, cloud technologies, and cybersecurity.

Our mission is simple yet powerful :

Empower clients to succeed in the digital world with reliable, cutting-edge technology - and a personal touch.

If you're ready to make an impact in a company that values innovation, collaboration, and growth, we want you on our team.

Position Summary

We're seeking a strategic and driven Director of Account Management to lead the charge in expanding wallet share, strengthening relationships, and ensuring our clients stay delighted and loyal.

You'll partner with an exceptional team of Senior Account Managers to drive growth, uncover new opportunities, and deliver extraordinary client value all while mentoring and inspiring others to reach their full potential.

This role is perfect for a sales leader who thrives in a fast-paced, team-oriented environment and wants to be part of a company where culture, innovation, and client success come first.

What You'll Do

  • Lead and motivate our Senior Account Management team to develop smart, strategic growth plans for existing clients.
  • Expand wallet share by identifying cross-sell and upsell opportunities within our managed services portfolio.
  • Act as a trusted advisor and executive sponsor on key accounts, building long-term, high-trust partnerships.
  • Analyze account data to spot growth opportunities and prevent churn before it happens.
  • Collaborate with Service Delivery and Project Management to ensure a seamless client experience.
  • Coach and mentor your team in consultative selling and value-based client conversations.
  • Own and deliver revenue forecasts and growth targets for account management.
  • Partner with Marketing and Product teams to craft creative, client-focused offers.
  • Stay on top of industry trends and competitive insights to position StoredTech as a leader in the MSP space.

What You Bring

Required :

  • 3–5+ years of sales leadership experience in Managed Services, IT, Cloud, or Cybersecurity.
  • Proven track record of growing existing accounts and driving retention.
  • Strong relationship-building, negotiation, and communication skills.
  • Hands-on experience with CRM systems and data-driven forecasting.
  • A passion for developing people and helping them succeed.
  • Strong business acumen and the ability to think both strategically and tactically.

    • Preferred :

  • Bachelor's degree in Business, Sales, or a related field.
  • Experience leading hybrid or multi-location sales teams.

    • Physical & Environmental Requirements

  • Hybrid role with flexibility to work remotely or in-office as needed.
  • Occasional travel (approximately 20%) to client sites and StoredTech offices.

    • Work Schedule

  • Monday–Friday, 8 : 00 AM – 5 : 00 PM
  • Flexibility for occasional after-hours work or travel based on client needs.

    • Compensation & Benefits

  • Base Salary : $105,000-$115,000 / year Total Compensation Potential : $215,000 / year, based on performance incentives
  • Comprehensive benefits package : Medical, dental, and vision insurance, 401(k), paid holidays, birthdays off, and generous PTO
  • Flexible work environment that values work-life balance
  • Professional development and growth opportunities in a company that's scaling fast
  • A collaborative, innovative, and fun team culture where your voice matters

    • EEO Statement

    StoredTech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

    Work Authorization

    Applicants must be legally authorized to work in the United States. StoredTech does not provide sponsorship for employment visas.

    Contingencies

    Employment is contingent upon successful completion of a background check.

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    Director Account Management • Albany, NY, USA