Manager, Service Ops

Maintenance Supervisor

Otis Elevator Company is searching for a highly motivated Maintenance Supervisor to lead all maintenance and service operations activities in their defined Los Angeles geographical area. This individual will be responsible for day-to-day management and training of field supervisory staff, employee selection, field training and safety. This individual will also lead operations efforts and priorities to ensure superior customer satisfaction.

If you thrive in a fast-paced environment and are looking for an opportunity to develop your field operations career, then we have a great opportunity for you. We are seeking a motivated, top performing field operations professional to deliver high quality products / services that meet customer needs.

On a typical day you will :

• Ensuring field employee safety
• Meeting with customers to ensure obligations and expectations are achieved
• Directing the performance of field maintenance and contractual service operations
• Conducting field education training with field workforce
• Maintaining customer quality assurance; emphasis on safety, managing the expenditure of labor and materials
• Improving efficiencies, managing route schedules and callback rates
• Providing technical support
• Authorizing repair orders and tracking completion
• Managing labor and material investments within budget
• Leading change to better efficiency and communication

What you will need to be successful :

What's In It For Me / Benefits :

You will receive a long-term employment contract with the world market leader in a crisis-proof industry. We offer you remuneration in accordance with local standards plus :