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Technical Sales Representative

Technical Sales Representative

E F E LABORATORIES INCPerkasie, PA, US
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Summary :

  • We are seeking a dynamic and results-driven Technical Sales Representative to join our team at EFE Labs.
  • This individual will play a key role in driving sales growth by leveraging technical expertise and in-depth product knowledge to meet the needs of our clients.
  • The ideal candidate will work closely with the Sales, Engineering, Procurement, and Management teams to build and nurture client relationships, provide customized solutions, and deliver exceptional customer service.
  • As part of a collaborative, team-oriented environment, this role will contribute to the sales pipeline, lead technical sales efforts, and help close deals that require a specialized understanding of our products.

Key Responsibilities :

  • Note : Other duties may be assigned as needed.
  • Sales Planning and Execution :

  • Actively contribute to the development and execution of the annual Sales and Marketing plan, ensuring alignment with company goals and objectives.
  • Lead and complete assigned projects, consistently meeting personal sales targets through effective sales tactics.
  • Client Engagement & Sales Process :

  • Identify, prospect, and engage with leads through various channels, including site visits, trade shows, and digital marketing efforts.
  • Conduct thorough customer and market research to stay ahead of industry trends.
  • Leverage product knowledge to offer tailored solutions, up-sell, cross-sell, and deepen customer relationships.
  • Product Expertise & Custom Solutions :

  • Utilize engineering expertise to support the design, development, and execution of custom product solutions.
  • Serve as the technical sales point of contact for customers, ensuring a seamless experience from initial inquiry to project delivery.
  • Collaboration & Communication :

  • Work closely with internal teams—Engineering, Procurement, Management, and others—to align on project specifications, monitor order fulfillment, and resolve issues.
  • Provide regular updates to management on sales opportunities, risks, and activity, ensuring timely decision-making.
  • Customer Satisfaction & Support :

  • Respond promptly and professionally to customer inquiries, changes, and issues related to orders, delivery dates, and pricing.
  • Ensure that client needs are met efficiently while maintaining high levels of customer satisfaction.
  • Digital Marketing & Sales Tools :

  • Support website management and content updates, utilizing digital marketing techniques and automated workflows to enhance customer engagement and sales performance.
  • Sales Reporting & Follow-ups :

  • Regularly update the CRM with sales activity, opportunities, and follow-up tasks.
  • Prepare and report on sales progress during team meetings.
  • Training & Development :

  • Participate in ongoing training and development opportunities to enhance product knowledge, technical skills, and sales techniques.
  • Supervisory Responsibilities :

  • This role does not include direct supervisory responsibilities.
  • However, the Technical Sales Representative will be expected to lead sales projects and take ownership of client relationships.
  • Qualifications :

  • To be successful in this role, the candidate should meet the following criteria : Education : BS degree in Engineering, Business Administration, or a related field, or equivalent work experience.
  • Experience :

  • Minimum of 2 years of experience in technical sales within a manufacturing or related field (preferably B2B sales).
  • Proven ability to build strong relationships with clients and a ‘hunter’ mindset for sales growth.
  • Strong understanding and experience in digital marketing, website management, and sales-related technologies.
  • Experience with highly technical product lines is desirable  Familiarity with ISO-9001, AS9100, ISO 17025, Six-Sigma, or similar programs is a plus.
  • Skills & Abilities :

  • Advanced proficiency in Microsoft Office Suite, particularly Excel.
  • Strong communication skills, both written and verbal, with the ability to clearly articulate complex technical concepts to non-technical stakeholders.
  • Strong problem-solving skills and attention to detail.
  • Ability to work independently and within a team, balancing multiple projects and priorities.
  • The company’s mission is to provide quality electronic contract manufacturing services to the industrial marketplace and has achieved AS9100D certification.
  • The company services customers in a range of industries, aerospace, automotive, chemical, electrical, energy, industrial, pharmaceutical, and medical.
  • EFE operates out of a newly renovated 35,000 square foot facility located in Perkasie, PA.
  • Employees are offered a competitive compensation package that includes medical, dental and life insurance, a 401K plan, paid time off and paid holidays.
  • Positive Company Culture welcoming all individuals with a dynamic leadership team and a highly engaged workforce.
  • If you are interested in this exciting opportunity, please e-mail your current resume with cover letter and salary requirements to  Michelle Shire :

  • mshire@efelabs.com   Powered by JazzHR
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    Technical Sales Representative • Perkasie, PA, US