Director Clinic Operations

Job Description

Job Description

Are you ready to shape the future of senior care by leading clinical operations across multiple sites?

Do you thrive in environments where your decisions directly improve patient outcomes and organizational growth?

Can you inspire and guide high-performing teams to achieve excellence in care?

If your answer is a resounding "yes" to these questions, we would love to hear from you.

The One Senior Care family of businesses, including LIFE-NWPA, Mountain View Pace and Buckeye PACE, work as a team to help seniors stay safe, healthy, connected and at home. We are a premier healthcare provider striving to provide excellent patient care beyond the traditional boundaries of medical insurance plans!

Position Overview :

The Director of Clinic Operations provides leadership, strategic direction, and operational oversight for all Clinical services within the Mountain View PACE network. This role is critical in ensuring that our unique model of care is delivered with consistency, creativity, and impact.

You bring a determined, forthright approach—never afraid to voice opinions, confident in making independent decisions, and steady in seeing your ideas through. In this role, you will guide clinical operations at multiple sites, inspire high-performance teams, and lead initiatives that protect compliance, accelerate program growth, and elevate organizational performance through clinical outcomes

Key Responsibilities :

Lead and oversee Mountain View PACE Clinic operations, ensuring the highest level of effectiveness while staying true to Mountain View PACE's mission and model.

• Provide strong, confident leadership and mentoring of Clinic Management staff.
• Initiate and drive policy and procedural change to meet compliance standards while advancing innovation.
• Oversee clinical staffing, ensuring top-tier talent is recruited, retained, and inspired.
• Manage medical record oversight and guide the use of Electronic Medical Records, shaping processes with a big-picture, results-driven mindset.
• Act as a bold and decisive liaison across Mountain View PACE departments, contracted providers, and community services.
• Take ownership of the Risk Adjustment process and drive quality improvement efforts.

Participate actively in Triad leadership activities, bringing a strong voice and Clinical perspective to growth initiatives.

Supervisory Responsibilities :

This position carries significant leadership authority and influence, managing multi-site clinical teams with confidence, clarity, and a commitment to results.

Required Skills / Abilities :

Education and Experience :

Requirements :

Successful completion of background check, physical, drug screening, TB Screening.

Physical Requirements :

Must be able to move intermittently throughout the workday.

Must be able to drive a motor vehicle.

Sits, stands, bends, lifts, and moves intermittently during working hours.

Is subject to lifting, carrying, and supporting Participants.

Schedule :

Standard operating hours are 8 : 00 am – 5 : 00 pm; Monday-Friday. Specific work hours will be established through discussions with your supervisor.

Benefits :

Our organizations provide equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

The OSC family of businesses will only hire qualified individuals to work in a federally funded healthcare program. Please note that this excludes anyone convicted of a crime that could jeopardize the safety and well-being of the frail senior population that OSC / LIFE-NWPA / MVP / BP serves. All individuals must disclose any conflicts of interest upon applying for a position and agree to a thorough background check when an employment offer is extended.

This position has full access to Participant, program, and staff records and reports, requiring discretion to protect individuals and the program.