Commercial Insurance Client Service Manager
Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for a Commercial Insurance Client Service Manager for our Lafayette, LA office.
Client Service Managers at this location are responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of insurance to include :
- Processes and invoices policies
- Assists clients with making coverage changes and completes all service requests efficiently
- Maintains detailed customer records in the management system (Epic)
- Answers or refers insured's questions and concerns regarding policies
Core competencies : - Leadership
- Ability to analyze and solve problems
- Attention to detail
- Communication skills
- Timely task completion
- Team collaboration
- Client focus
- Dependability
- Creative thinking
- Organizational skills
- Adaptability
Location :
Employee can base out of our Metairie, Covington, or LaPlace, LA office.Experience :
1-2 years of Commercial Insurance experience is preferredLicensing and credentials :
Active General Lines or Property & Casualty License required (company will help candidate obtain licensure if needed)Systems :
Proficient with Microsoft Excel, Word, PowerPoint, and OutlookApplied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptablePhysical requirements :
Ability to lift 25 poundsRepeated use of sight to read documents and computer screensRepeated use of hearing and speech to communicate on telephone and in personRepetitive hand movements, such as keyboarding, writing, 10-keyWalking, bending, sitting, reaching and stretching in all directionsPerks & benefits :
Generous employee benefits package which includes a robust wellness programEmployee Ownership OpportunitiesCareer progression opportunity the potential for growth within the companyNotice to recruiters and staffing agencies : To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.