Licensed Insurance Account Manager

Job Description

Job Description

Join Crain Insurance Group , a dedicated and growing independent agency in Houston, Texas, as a L icensed Insurance Account Manager . In this pivotal role, youll provide exceptional support to our policyholders, ensuring they enjoy a seamless and positive experience with our insurance offerings.

Our agency thrives on building lasting, trust-based relationships with clients, creating an inviting environment where they feel valued and understood. As part of our team, youll engage directly with customers, address their needs, and recommend coverage solutions that reflect our commitment to excellence. If you are passionate about customer service, skilled at identifying opportunities for added value, and ready to grow your career in a supportive, collaborative atmosphere this is the place for you .

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Evenings Off

Mon-Fri Schedule

Hands on Training

Monthly Bonus Opportunities

Quarterly Outings

Weekly Team Meetings

Home & Work Life Balance

Family Friendly

Appreciation Lunches

Responsibilities

Client Management : Build and maintain strong relationships with clients, ensuring their needs are met proactively.

Policy Administration : Manage and service client insurance policies efficiently and accurately.

Consultative Selling : Assess clients insurance needs and recommend additional coverage to enhance protection.

Issue Resolution : Address and resolve client inquiries and concerns promptly, maintaining high satisfaction.

Collaboration : Work closely with the sales team to identify cross-selling opportunities and drive account growth.

Continuous Learning : Stay informed on industry changes and new products to better serve clients.

Requirements

Licensing : Active Texas Property & Casualty License required (Life license a plus).

Experience : Minimum of 2 years in an insurance account management role, preferably in an independent agency.

Communication Skills : Excellent verbal and written communication skills with a client-focused approach.

Problem-Solving : Strong ability to address and resolve customer inquiries efficiently.

Organizational Skills : Ability to manage multiple priorities in a fast-paced environment.

Tech-Savvy : Proficient in Microsoft Office Suite; experience with insurance management software preferred.

Detail-Oriented : Commitment to accuracy and high-quality service.

Team Player : Strong collaboration skills with the ability to work effectively within a team.