On-Site Industrial Material Representative

About the Role As an On-Site Industrial Account Representative, you’ll be the primary point of contact for one of AH Group’s top-tier customers, working directly inside their manufacturing facility. You’ll play a critical role in ensuring seamless operations, building strong relationships, and driving customer success through speed, accountability, and quality service. This position is ideal for someone who thrives in a fast-paced environment, enjoys hands-on work, and takes pride in delivering results that matter. What You’ll Do Collect industrial parts from designated areas within the facility and accurately log information into the ERP system. Manage shipping and receiving of industrial components. Support the purchasing process—including quotes, purchase orders, and invoicing. Collaborate cross-functionally with vendors, internal teams, and customer stakeholders to ensure smooth operations. Conduct weekly, monthly, and quarterly KPI reviews with the customer. Maintain daily communication and follow-up to ensure deadlines are consistently met. What Success Looks Like Deadlines are consistently met, with proactive communication and minimal need for oversight. KPI reviews highlight measurable improvements and demonstrate value to the customer. ERP and documentation processes are accurate, timely, and error-free. Customer relationships are strong, with trust built through reliability, responsiveness, and professionalism. Operations run smoothly, contributing to AH Group’s reputation for exceptional service and fast turnaround times. Who You Are A strong communicator (phone, email, and in-person) who can confidently engage with customers and teams. Highly detail-oriented with a strong sense of accountability and follow-through. Comfortable with data entry, spreadsheets, and ERP / CRM systems. Dependable, self-motivated, and able to thrive with minimal supervision. Capable of performing physical tasks, including collecting and transporting industrial parts. Preferred Qualifications : Experience in industrial repair, MRO, or warranty programs. Familiarity with vendor coordination and quoting workflows. Proficiency in Microsoft Excel. Why Join Us At AH Group, we’re more than a repair solutions provider—we’re a global team driven by customer-first values and a vision for growth. Joining us means : Opportunity to grow with a rapidly scaling, service- and technology-driven company. Direct exposure to mission-critical operations and high-impact decision-making. A collaborative culture where speed, accountability, and quality are recognized and rewarded. Competitive salary ($50,000–$55,000) and comprehensive benefits including 401(k), health, dental, vision, and paid time off. The chance to make a real impact every day, working alongside a dedicated team that values your contributions. Job Type : Full-time Work Location : On-site at customer facility PI278338793