Relief Store Clerk & Sorting Room Worker
This position is responsible for :
- Assists customers purchasing items from The Salvation Army by ringing-up sales utilizing a cash register; collects monies, counts change and prepares receipts; prepares and packages purchased items; prepares and balances the cash drawer and runs routine register print-outs; prepares and delivers bank deposits; ensures the security and accountability of all cash register funds and sales records in accordance with established operating procedures.
- Prepares, processes and maintains various sales records, tax forms, and social service vouchers; prepares routine sales reports as directed.
- Maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are adequately stocked.
- Assists customers by explaining store policy and responding to questions regarding the pricing and / or purchasing of items; ensures that all customers visiting the store have a pleasant experience.
- Assists customers who are donating items to The Salvation Army; directs customers to the proper loading / unloading area; may assist with hauling donations to the storage area; prepares and provides tax receipts as needed.
- Places and arranges items in the store as directed; checks all store displays to ensure that items are maintained and displayed in a neat and orderly manner; rotates and / or rearranges stock as directed; returns items to the proper location after customer's have handled.
- Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and providing directions and / or general information; may schedule and record donation pick-ups.
- Cleans all display racks and shelves; sweeps and mops floors; cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner.
- Opens and / or closes store doors in accordance with the store schedule.
Key Responsibilities :
Receives, inspects and sorts donated items such as clothes, shoes, household items, bric-a-brack, etc. according to the category and condition.Selects items suitable for store display and distributes same to appropriate area for further sorting and / or pricing; discards items in accordance with established procedures.Tags items with specially coded tickets and / or prices in accordance with established procedures.Hangs clothes on hangers and places same on clothes racks.Packs items in boxes and marks boxes accordingly; assists in transporting boxes to appropriate storage area.Prepares non-suitable clothes for the bailer.Lifts and carries items to the appropriate destination for further processing, storage or displaying in store.Maintains warehouse area in a neat and orderly manner; cleans floors, tables and work areas.Physical Requirements and Working Conditions :
Ability to meet attendance requirements.Ability to read, write and communicate the English language.Ability to operate a cash register.Ability to perform routine mathematical computations and count change.Ability to stand for extended periods of time.Physical ability to lift and carry and / or push / pull light objects (less than 50lbs.).Moderate mobility : duties are usually performed by combinations of sitting, standing, and walking on a frequent change basis. Distance of travel is usually within the same building.Work is performed in a warehouse environment where there are physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.Employee Benefits :
Paid Time OffRetirement Savings Plan AvailableSupplemental Insurance AvailableVoluntary Life Insurance and more!What We Are Looking For In You!
Education and Experience :
No formal education or experience required or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.Knowledge, Skills and Abilities :
Knowledge of effective customer service techniques.Knowledge of the principles and practices of basic mathematics.Licenses and Certifications :
None.