The Rooftop - Host and Hostess

Job Description

Job Description

The Laurel Hotel & Spa will anchor the premier corner of South College Street and Thach Avenue, affording a stunning view of iconic Samford Hall. The amenities will include 16 luxurious rooms, 10 suites, 6 residences, a spa, fitness studio, rooftop pool, rooftop bar, rooftop pool cabana service and yoga pavilion.

A rooftop garden will crown the top of The Laurel Hotel & Spa and offer sweeping views of Samford Hall and downtown Auburn. Here, an abundance of sustainably produced fruits, vegetables and herbs will be grown and gathered for food production in 1856. During the day, students will have the opportunity to learn about the roof to table concept from a horticulturalist, and at night, the lounge and bar will be open to the public for evenings on the town. The space is also available to host private events.

Duties :

• Ability to thoughtfully engage with all customers visiting The Rooftop at The Laurel about the concept and partnership with Auburn University
• Perform mise en place for daily service based on business levels expected
• Oversee our guests experience following The Rooftop at the Laurel's and IHP's standards of service.
• Ensure guest preference, dietary preferences are recognized throughout the Pool Cabanas and Rooftop Bar
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Always maintain a neat and clean work environment
• Be available to perform lateral service as needed to ensure the smooth and efficient operation of the rooftop as directed by the rooftop manager or immediate supervisor.

Have a comprehensive knowledge of beer, wine, cocktails and spirits along with food menus across both outlets on the rooftop

Working Conditions :

Qualifications