Talent.com
Community Team Lead

Community Team Lead

ViaQuestAkron, OH, US
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Community Team Lead

We are seeking a dynamic and experienced Community Team Lead to join our organization. The Community Team Lead will be responsible for overseeing and managing a team of community managers and coordinators to ensure the successful implementation of community engagement strategies. The ideal candidate will have a passion for building and nurturing online communities, as well as strong leadership and communication skills.

Responsibilities

  • Develop and implement community engagement strategies to drive member participation and retention
  • Manage a team of community managers and coordinators, providing guidance and support as needed
  • Monitor and analyze community metrics to track progress and identify areas for improvement
  • Collaborate with cross-functional teams to integrate community initiatives into overall marketing and business strategies
  • Serve as the primary point of contact for community members, addressing inquiries and concerns in a timely and professional manner
  • Organize and facilitate community events, both online and offline, to foster connections and build relationships among members

Qualifications

  • Bachelor's degree in Marketing, Communications, or related field
  • 3+ years of experience in community management or related role
  • Strong leadership and team management skills
  • Excellent written and verbal communication skills
  • Proficiency in social media platforms and community management tools
  • Ability to think creatively and strategically to drive engagement and growth
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    Team Lead • Akron, OH, US