Community Team Lead
We are seeking a dynamic and experienced Community Team Lead to join our organization. The Community Team Lead will be responsible for overseeing and managing a team of community managers and coordinators to ensure the successful implementation of community engagement strategies. The ideal candidate will have a passion for building and nurturing online communities, as well as strong leadership and communication skills.
Responsibilities
- Develop and implement community engagement strategies to drive member participation and retention
- Manage a team of community managers and coordinators, providing guidance and support as needed
- Monitor and analyze community metrics to track progress and identify areas for improvement
- Collaborate with cross-functional teams to integrate community initiatives into overall marketing and business strategies
- Serve as the primary point of contact for community members, addressing inquiries and concerns in a timely and professional manner
- Organize and facilitate community events, both online and offline, to foster connections and build relationships among members
Qualifications
Bachelor's degree in Marketing, Communications, or related field3+ years of experience in community management or related roleStrong leadership and team management skillsExcellent written and verbal communication skillsProficiency in social media platforms and community management toolsAbility to think creatively and strategically to drive engagement and growth