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Head of Risk & Control Assurance, Personal Investor

Head of Risk & Control Assurance, Personal Investor

VanguardMalvern, PA, US
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Head Of Risk & Control Assurance

We're seeking a seasoned and strategic senior leader to serve as the Head of Risk & Control Assurance, a newly established leadership role critical to building and scaling a comprehensive risk and control function within the Service & Operational Excellence (S& OE) organization. This executive will lead the design, execution, and evolution of an integrated risk and control ecosystem including oversight of line of business risk, control assurance, and control self-assessments. The role will serve as a senior interface with the second line of defense, internal and external audits, ensuring alignment, transparency, and proactive risk management across the enterprise. This is a high-impact opportunity for a risk leader who thrives in complexity, builds strong partnerships, and brings clarity and structure to evolving environments.

Responsibilities

  • Drive the risk and control strategy across Personal Investor including control ownership, assurance activities (manual and automated), and business accountability.
  • Build and maintain a critical and high process inventory that aligns with enterprise risk appetite and regulatory expectations.
  • Champion Control Automation and emerging technologies to strengthen control execution and reduce risk.
  • Define and embed Control Accountability across business teams, ensuring clarity of ownership and control execution.
  • Lead the design and execution of the RCSA program, embedding risk awareness, rigor and ownership throughout the business.
  • Serve as a key liaison to line of business partners including second line of defense and Internal Audit, ensuring proactive engagement, audit readiness, and issue management.
  • Deliver robust reporting and insights on control health and risk posture to senior leaders, enabling data driven decision making.

Qualifications

  • Minimum of ten years related work experience. Supervisory experience preferred.
  • Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
  • Deep risk management expertise, control frameworks and operational risk.
  • Experience in line of business risk, control assurance or internal audit, ideally in a regulated financial services environment.
  • Strong relationship management and influencing skills across all levels of the organization.
  • Ability to analyze data and translate it into meaningful insights and recommendations.
  • Exceptional relationship management and executive communication skills to influence across functions and lines of defense.
  • Strong data literacy and ability to translate data into actionable insights and strategic recommendations.
  • Experience with GRC platforms (e.g., Archer) is a plus.
  • Demonstrated ability to lead through complexity and ambiguity while delivering sustainable outcomes.
  • FINRA SIE, Series 7, 63 and 24 are required.
  • Why This Role Matters

    As Personal Investor, SO&E continues to evolve, this role will be instrumental in shaping a disciplined, transparent, and resilient risk culture. You'll drive enterprise-wide accountability, enhance audit and regulatory engagement, and lead the build out of a future forward control environment that enables growth and protects the business.

    Special Factors

    Vanguard is not offering visa sponsorship for this position.

    About Vanguard

    At Vanguard, we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

    How We Work

    Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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    Head Of Risk • Malvern, PA, US

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