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Outbound Operations Supervisor

Outbound Operations Supervisor

Life Science Logistics LLCBrownsburg, IN, US
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Job Description

Job Description

  • Supervise and coordinate Warehouse Personnel and warehouse activities which include the receipt, storage, and shipping of materials to meet productivity goals, operating objectives, and warehouse maintenance functions
  • Resourcefully and economically organize completion of day-to-day picking and loading
  • Collaborate with internal and external customers to resolve discrepancies related to shipping, receiving, or inventory. Research errors and implement corrective actions
  • Develop plans and programs for process improvement
  • Coordinate new and current employee training to include, but not limited to the following : personal safety, forklift safety, warehouse policy and procedures, and Standard Operating Procedures (SOPs)
  • Perform adjustments as necessary during shift to operate within specifications
  • Prepare work schedules to include, but not limited to : work assignments / rotations, employee training, breaks, overtime assignments, and coverage for vacation / personal absences
  • Ensure building is secure during scheduled hours
  • Assign daily work load to Warehouse Personnel
  • Supervise the basic fundamentals of warehouse safety and good housekeeping
  • Confirm warehouse SOPs are being adhered to and handle corrective actions as necessary
  • Address employee issues effectively and efficiently without preferences or judgment
  • Compile daily productivity and reliability statistics for management
  • Effectively supervise Warehouse Personnel performance and provide cross training when and as needed for personal development and company economic objectives
  • Conduct employee performance reviews
  • Complete daily sanitation schedule and process end-shift paperwork
  • Consistently inform Operations Manager of Commercial Operations of potential problems and changes
  • Act as backup in the absence of Operations Manager of Commercial Operations
  • Perform special projects as assigned by Operations Manager of Commercial Operations
  • Other duties as assigned

QUALIFICATIONS AND JOB SPECIFICATIONS :

  • Bachelor’s degree plus 3 years distribution and warehouse management experience in receiving, storing, issuing, and accounting for property in a warehouse or any equivalent combination of education, training, and experience.
  • A minimum of 3 years supervisory experience is required.
  • Familiar with FDA and cGMP requirements.
  • Demonstration of the following :

    • Effective time management skills

  • Impeccable verbal and written communication skills
  • Ability to conduct appropriate research as needed
  • Attention to detail and organization
  • Critical thinking
  • Interest to work in a fast-paced environment

    • TECHNICAL EXPERTISE :

  • Navigate through ERP system – Tecsys Elite, MQ1.
  • Intermediate Microsoft Office skills : Outlook, Excel, PowerPoint.
  • Experience with warehouse or supply chain environments and transportation.
  • Ability to conduct / track graphical and data-driven analytics related to Client performance.
  • Ability to maintain and track budget / spending trends.
  • Advanced public speaking and presentation skills.
  • Excellent verbal and written communication skills.

    • ADDITIONAL EMPLOYMENT REQUIREMENTS :

  • Must be able to successfully pass all preliminary employment requirements (ie, background check and drug screen).
  • Must have a valid driver’s license.

    • PHYSICAL / MENTAL / VISUAL DEMANDS :

  • Work is light to medium in nature with frequent walking to perform assigned tasks.
  • Occasional lifting of 50 - 75 lbs. is required.
  • Must be able to communicate clearly with shippers and employees.
  • Must be able to read at a distance close to the eyes and at arm’s length, with or without correction.

    • WORKING CONDITIONS :

  • Activities occur both inside (protected from weather conditions but not temperature changes) and outside.
  • Employee is subjected to extreme cold while supervising in the freezer.
  • Hazardous conditions may exist, such as proximity to moving mechanical parts, electrical current and working in high places.

    • EQUIPMENT OPERATED :

  • Equipment : Desktop, fax machine, copier, desk phone, forklift, and pallet jack.
  • Systems : Outlook, Excel, Word, TECSYS (WMS - warehouse management system) and HRIS (employee management system).

    • NO AGENCIES AT THIS TIME.

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    Operation Supervisor • Brownsburg, IN, US