Michigan Licensed Care Coordination Manager
VirtualVocationsSaint Paul, Minnesota, United States- serp_jobs.job_card.full_time
A company is looking for a Manager, Regional Care Coordination.
Key Responsibilities
Supervise and train Regional Care Coordinator team members to ensure compliance with company policies and performance standards
Act as the subject matter expert for the Regional Care Program, interfacing with clients and stakeholders to resolve escalated issues
Monitor daily tasks and performance metrics, providing leadership and coaching to achieve high member and client satisfaction
Required Qualifications, Training, and Education
High School Diploma or G.E.D
Minimum 5 years of experience in an Operations role, preferably in a leadership capacity
5+ years of leadership experience
Contact center and Dispatch experience required
Bachelor's Degree is preferred
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Manager Care Coordination • Saint Paul, Minnesota, United States