Part Time Patient Access Registration Representative (WAUKESHA)

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Explore opportunities with Optum , in strategic partnership with ProHealth Care .ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting. Growing together .

The Part Time Patient Access Registration Representative supports patient care delivery in the areas of patient reception, scheduling, insurance verification, payment processing for campuses with hospital and medical group departments.

Location : 2130 Big Bend Rd, Waukesha, WI 53189

We offer 4 weeks of paid training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

Primary Responsibilities :

• Greets visitors and patients in person, or communicates by telephone or video conferencing, upholding excellent customer service
• Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible
• Obtains appropriate applications and forms, confirming signatures are on file. Photocopies / scans documents as needed
• Provides patients with financial responsibility information and collects patient liabilities, documents amount in the appropriate fields, and balances the cash box daily
• Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed
• Provides wayfinding instructions and assists with hospital information as requested
• Coordinates patient admission needs, bed assignments, and tracking boards where applicable
• Meets or exceeds audit accuracy standards. Works worklists and error reports timely, and proactively seeks assistance to resolve as needed

May perform other duties upon request