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Home Solutions Administrator
Home Solutions AdministratorFrontline Insurance • Lake Mary, FL, US
Home Solutions Administrator

Home Solutions Administrator

Frontline Insurance • Lake Mary, FL, US
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Job Description

Job Description

Salary :

At Frontline Insurance, we are on a mission to Make Things Better, and our Home Solutions Administrator plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.

What makes us different? At Frontline Insurance, our core values Integrity, Patriotism, Family, and Creativity are at the heart of everything we do. Were committed to making a difference and achieving remarkable things together. If youre looking for a role, as a Home Solutions Administrator, where you can make a meaningful impact and grow your career, your next adventure starts here!

Our Home Solutions Administrator enjoys robust benefits :

  • Remote work schedule!
  • Health & Wellness : Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
  • Financial Security : 401k Retirement Plan with a generous 9% match
  • Work-Life Balance : Four weeks of PTO and Pet Insurance for your furry family members.

What you can expect as a Home Solutions Administrator :

  • Manages daily workflow to maximize efficiency
  • Reviews repair documents uploaded to verify repairs are complete
  • Completes policy if all repairs are approved
  • Removes pending non-renewal and non-renewal flag

  • Removes pending cancellation
  • Completes Underwriting follow-up activities for repairs
  • Creates an activity for the Agency
  • Creates clear email for policyholder when more information is required
  • Notifies Advocate if a follow-up call is needed
  • Submits reimbursement requests to Accounting SharePoint spreadsheet
  • Data entry accuracy with ability to locate and resolve inaccurate or missing information
  • Handles a variety of assigned tasks, quickly and accurately
  • What we are looking for as a Home Solutions Administrator :

  • Proficiency in ImageNow and Frontline Pro software
  • Proficiency in MS Office with expertise in Microsoft Word, Excel and Outlook
  • Ability to learn and adapt to unique software and tracking tools
  • Ability to analyze and revise operating practices to improve efficiency
  • Detail oriented and comfortable working in a fast-paced office environment
  • Exceptional communication skills
  • Superior organizational skills with a dedication to completing projects in a timely manner
  • Why work for Frontline Insurance?

    At Frontline Insurance, were more than just a workplace were a community of innovators, problem solvers, and dedicated professionals committed to our core values : Integrity, Patriotism, Family, and Creativity.

    We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.

    Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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    Solution • Lake Mary, FL, US

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