Product Specialist - Client Training

Job Description

Job Description

Salary :

Camis is an industry leader in the reservation system and park management sector. We connect people to memorable recreational experiences through an exceptional reservation system and best-in-class call center services. Our software serves over 700 government-operated parks, campgrounds, harbors, and marinas across North America.

Our mission is connecting people to a world of memorable experiences!

We are a diverse group of people who are unified in the belief that work can be fun, fulfilling, and flexible!

Visitwww.camis.comfor more information on our products, services, and clients.

The Opportunity :

We are committed to providing exceptional products and client experiences, and were looking for a Product Specialist to join our Product team.

The Product Specialist is responsible for ensuring the Camis Solution is well-documented and easy to use through training materials, user guides, and release notes. Leveraging deep product knowledge, you will design and deliver training programs for clients and employees, lead product demonstrations, and provide feedback to improve the Camis Solution.

This role is client-facing and requires excellent communication, documentation, and presentation skills, along with a strong aptitude for learning and explaining software functionality.

What you'll be doing

• Design, deliver, and manage training programs for clients and internal employees (in-person and virtual).
• Create and maintain user guides, release notes, and training videos.
• Lead product demonstrations for new clients, upgrades, and competitive bids.
• Attend client meetings to share updates, training outcomes, and product functionality.
• Proactively identify training / documentation gaps and opportunities for product improvement.
• Work closely with product, customer support, and technical teams to ensure user feedback is gathered, shared, and used to improve the product.

What you'll bring

Why join Camis

Camis is committed to fostering a culture that celebrates diversity and inclusion with an intentional focus on recruiting and retaining employees from diverse backgrounds, creating awareness of diversity issues and benefits, fostering a supportive environment where inclusivity is expected and prioritized, and holding ourselves accountable in promoting this perspective throughout the organization. The Camis team strives to collectively promote a culture that empowers our employees and fosters values of respect, inclusion, and belonging across the company.