Client Experience Manager

A company is looking for a Client Experience Manager to ensure a positive and successful client experience.

Key Responsibilities

Serve as the primary owner of client relationships and facilitate high-level decision-making

Manage the performance and financial health of a portfolio of assigned accounts

Continuously assess client experience and satisfaction, identifying opportunities for improvement

Qualifications

High School Diploma required; Bachelor's Degree preferred or equivalent experience

2+ years of Revenue Cycle Management experience

2+ years of experience in a customer-facing role

Strong knowledge of the RCM industry

Proven track record of cultivating long-term relationships with clients