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Senior Solutions Designer

Senior Solutions Designer

MediabistroMountain View, CA, United States
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Join to apply for the Senior Solutions Designer role at Intuit

Overview

Lighthouse is a strategic program designed to establish customer-first design. What you'll bring

  • 5+ years of experience in Solutions design, product design, or interaction design, including a proven ability to execute end-to-end design processes in dynamic environments.
  • Demonstrated success in enterprise design or B2B systems, working on complex workflows to address multi-stakeholder requirements.
  • Strong experience creating artifacts like wireframes, prototypes, customer journeys, and interaction diagrams for enterprise-grade SaaS platforms.

Lighthouse is a strategic program designed to establish executive-level partnerships with a select group of Intuit’s most strategic enterprise customers. These customers represent the ideal profile to drive business growth and innovation. Lighthouse customers are early adopters who participate in beta programs, co-create solutions, and provide valuable feedback to shape next-generation Intuit products.

Customer-Centric Expertise

  • Proven experience in customer-facing roles, particularly with enterprise accounts or external stakeholders.
  • Skilled at conducting user research and problem discovery to gather actionable insights, working with high-value customers to improve workflows and processes.
  • Ability to engage directly with C-suite executives and present designs, concepts, and ideas with confidence and clarity.
  • Collaboration And Problem-Solving

  • Proven ability to work in cross-functional teams, balancing customer needs, technical feasibility, and business goals.
  • Experience working alongside engineers, PMs, and leadership to align roadmaps with customer-driven solutions.
  • Thrives in rapidly evolving, high-stakes environments where ambiguity is common and problem-solving is essential.
  • Technical Skills

  • Expert proficiency in tools like Figma, Sketch, or Adobe XD for wireframing and prototyping.
  • Knowledge of design systems and technical feasibility considerations, including APIs and scalable design patterns.
  • Familiarity with frameworks like Miro, Lucidchart, or other visualization tools is a plus.
  • Communication And Influence

  • Exceptional verbal and visual communication skills, with the ability to create compelling narratives for stakeholders ranging from executives to engineers.
  • Strong ability to build alignment and influence decisions by modeling customer-first principles.
  • How you will lead

  • Collaborate with C-Level Executives and Enterprise Customers : Partner directly with Intuit’s C-suite and strategic enterprise accounts to deeply understand customer workflows, processes, and pain points.
  • Deliver Enterprise-Grade Solution Designs : Lead the creation of design concepts, including low- and high-fidelity prototypes, wireframes, customer journey maps, and user flows.
  • Foster Cross-Functional Collaboration : Work with Solutions Engineers, Product Managers, and Customer Success teams to design scalable, technically feasible solutions that align with enterprise needs.
  • Act as the Design Voice in Strategic Roadmaps : Translate customer findings and feedback gathered during problem discovery into actionable input for Intuit’s product teams.
  • Enable Scalability and Reuse : Codify insights from individual engagements into reusable playbooks and design artifacts that streamline future enterprise engagements.
  • Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is : Bay Area California $136,500.00 - 184,500.00, Southern California $117,500.00 - 159,000.00

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    Senior Designer • Mountain View, CA, United States

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