ETF Services, ETF Client Solutions Consulting Lead

ETF Client Solutions Consultant

This role is focused on advancing Northern Trust's North American ETF client solutions consulting capability. Acting as the primary liaison between ETF issuers and internal teamsincluding technology, operations, and product developmentyou will lead the implementation of innovative servicing solutions tailored to client needs.

Key responsibilities include shaping Northern Trust's strategic direction in ETF servicing and driving innovation across complex, high-impact projects. You'll play a critical role in coordinating system setups and testing, ensuring operational excellence and regulatory compliance. This position also offers the opportunity to deliver tailored, consultative support to clients entering or expanding in the ETF markethelping them navigate unique challenges and unlock new growth opportunities through customized servicing solutions.

Key Responsibilities :

• Serve as a subject matter expert to shape Northern Trust's strategic vision for ETF servicing and drive innovation in the space.
• Evaluate current and proposed systems and processes to define technical business requirements and guide implementation with IT and operations.
• Manage multiple complex projects from initiation through completion.
• Structure and lead client meetings, including agenda preparation and documentation of key takeaways.
• Coordinate ETF system setup and testing, ensuring all internal teams complete their responsibilities accurately and on time.
• Oversee internal and external IT setup within the framework of internal controls.
• Identify and communicate bespoke client requests, including reporting and custom technology builds.
• Ensure compliance with SSAE 16 standards through documentation and execution of internal controls.
• Provide consultative support to clients and prospects exploring ETF market entry or expansion.
• Carry out complex activities with significant financial, client, and internal business impact.

Qualifications & Experience :

Working with Us :

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation :

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.