Job Location Creekside - Thornton, CO
Position Type Full Time
Education Level None
Job Category Nonprofit - Social Services
DESCRIPTION :
The Maintenance Technician II operates and maintains equipment and facilities at a specific apartment community, including maintenance of individual units. Responsibilities include timely and quality maintenance, inventory control, member satisfaction, safety, and program documentation.
This position sets and meets goals and key performance indicators (KPIs) focused on NOI, occupancy, repair ticket and unit repair resolutions, member satisfaction, compliance, safety inspections, and customer service response time to maximize property performance and support to members.
Essential Job Duties are performed in strict adherence to Maiker standards, policies, and procedures, and to local, State and Federal laws and regulations. Other duties may be assigned by the Maintenance Supervisor and / or Community Manager. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Quality and Timely Maintenance
Perform maintenance and preventative maintenance assigned work orders
Perform work in a timely manner resulting in quality work and sound service performance
Perform electrical, plumbing, and general carpentry work
Maintain and control parts and supply inventory, keeping accurate records regarding materials used and inventory replacement needs
Supervise vendors as requested
Assist in snow shoveling, plowing, de-icing and removal as warranted
Participate in scheduled after-hours on-call maintenance service
Assist with preparation for HUD, CHFA, and City inspections on property
Safety Requirements
Follow Emergency Procedures Plan for the property
Inspect property for unsafe conditions and correct such conditions promptly
Understand Chemical Safety Instructions and the Safety Data Sheets (SDS)
Ensure all chemicals received and in stock have instructions and MSDS sheets
Promptly report any missing MSDS to the Maintenance Supervisor
Participate in staff and safety meetings
Member Satisfaction
Support members to resolve issues, involve Community Manager for timely resolution as needed
Interact with members and coworkers in a courteous and professional manner
QUALIFICATIONS
Education and Experience
High school diploma or general education degree (GED); or 1-3 months related experience and / or training; or equivalent combination of education and experience.
On-site multifamily maintenance experience preferred
Working knowledge of MS Office, including Word, Excel, and Outlook
Working knowledge of Order Processing Systems and Yardi Property Management software
Bilingual in Spanish / English preferred
Valid driver's license and auto insurance
Knowledge and Skills
HVAC certification, designations from AAMD or other Certifications are desirable
Excellent customer service skills, sensitive to customer needs
Excellent organizing and planning skills with ability to manage multiple projects and priorities
Demonstrates excellent teamwork, recognizes need for assistance when work exceeds skill level
Detailed, accurate, and consistently meets deadlines
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Maintenance Technician Ii • Thornton, CO, US