ASSISTANT COMMISSIONER

Assistant Commissioner

The New York City Department of Homeless Services (DHS) is the largest Organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City Agencies and Nonprofit Organizations, DHS works to prevent homelessness before it begins, reduce street homelessness, provide temporary shelter, and connect individuals and families to stable housing all with a focus on accountability, empathy, and equity. DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness. The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agency's Single Adult, Adult Families and Families with Children's intake and assessment sites, both directly run and contracted providers. This Division is responsible for ensuring that the City's most vulnerable population can access shelter, per eligibility criteria, 24 hours a day, 7 days a week, 365 days a year.

The Department of Homeless Services (DHS) is recruiting for one (1) Administrative Director of Social Services M-IV to function as an Assistant Commissioner who will :

• Oversee all operations and programs related to the Resource Room, the Community Bridge Resource Team, the Child Wait Space, and Intake and Departure at the PATH Family Intake.
• Head the coordination of medical referrals with on-site medical provider staff to assist clients with mental health evaluations, medical assessments, and issuance of referrals.
• Manage the intensive Resource Room engagements, including relocation services, and connects clients to other homeless prevention services such as Homebase and HRA's Homeless Diversion Unit, as well as other community-based organizations.
• Direct the front-line personnel staff responsible for prescreening, triaging, and registration of applicant interviews, and the investigation process.
• Steer the administrative, operational, programmatic, and related issues affecting the management of the Intake and Resource Room process.
• Collaborate with Maintenance and Repair, DHS Police, and contracted services (FJC Security, Vallo Transportation, and Maramount Food Services mange physical maintenance, security, provision of client supplies, transportation, funds disbursement, and food services.
• Supervise the management and operation of the unit, ensuring that management and staff can investigate cases of families experiencing homelessness, and make a proper determination in a timely manner.
• Oversee the direct management and supervision of the day-to-day daily operations and monitors all referrals processes to HRA Diversion and NoVA Units, the Medical Provider, Prevention Services, Homebase, ACS and DOE.
• Ensure monitoring and oversight of the Path program's compliance with regulations managing the intake section of DHS PATH.

Hours / Schedule : Mon-Friday 8 : 00 am 4pm Based on 24 / 7 coverage.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.