Security / Door Host / Guest Services - House of Blues Houston

Job Posting

Job Summary :

Maintain the safety and security of all staff, artists, vendors, and guests. Create and maintain a positive and uplifting experience for diverse groups of individuals.

Essential Functions :

• Ensure guest safety through proactive personal interaction and removing hazards in the area of responsibility
• Prevent and resolve altercations among guests
• Lead guests and other employees in emergency evacuation procedures and provide assistance
• Maintain control by circulating through your work area throughout the shift
• Check identification of any guest who appears to be under 30 years of age who is drinking alcoholic beverages inside the venue
• Ensure that no weapons or harmful items enter the venue by inspecting every guest with a metal detector or pat-down search
• Enforce House policy regarding photos / videos / recording devices
• Safeguard against theft and property damage
• Communicate clearly using radios, hand signals, and flashlights. Remain in constant contact throughout the shift
• Set up area before opening (stanchions, table configuring, etc.)
• Keep interior and exterior of the venue clear and safe, cleaning spills and removing food, trash, or other obstacles, before, during, and after the shift
• Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift

Job Qualifications : Required :

Ability to work late hours

Flexible schedule

3 years work experience interacting with people in a positive environment

Read, write, and speak English fluently

Must be able to lift or move up to 25 lbs using proper lifting techniques

Tolerance of all cultures, music, and art forms

Preferred :

Bi-lingual

Cash handling experience

Experience recognizing valid ID's

Experience in a live music environment

Self defense training

Experience using metal detection equipment

EMT or other medical background

Physical Demands / Working Environment :

Working environment is fast-paced, often loud, and stressful

Position requires extended periods of prolonged standing and working on your feet both indoors and outdoors

Must be able to lift or move up to 25 lbs using proper lifting techniques