Associate Operations Coordinator

Job Description

Job Description

We are looking for an Associate Operations Coordinator to join our team in Eden Prairie, Minnesota. In this role, you will play a vital part in managing daily operational processes and ensuring efficiency across various functions. This is a long-term contract position that offers opportunities for growth and development.

This role is 100% REMOTE AFTER 3-WEEK TRAINING ONSITE out of Eden Prairie, MN!! Local Candidates ONLY!!

Responsibilities :

• Coordinate and oversee daily operational tasks to ensure smooth workflow.
• Facilitate training sessions for new team members, ensuring adherence to company procedures.
• Manage schedules and appointments to optimize team productivity.
• Process invoices and ensure accurate documentation for financial records.
• Monitor shipping functions and maintain quality control standards.
• Execute tasks in compliance with company policies and procedures.
• Assist in maintaining standard operating procedures and updating them as needed.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Utilize Microsoft Office Suite to prepare reports and manage data efficiently.
• Support business growth initiatives through innovative problem-solving and process improvement.
• Strong customer service skills with the ability to handle inquiries professionally.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
• Proven ability to manage time effectively and prioritize tasks.
• Experience with call center operations or similar environments is a plus.
• Knowledge of standard operating procedures and business policies.
• Familiarity with shipping processes and invoice management.
• Understanding of discrimination laws and affirmative action plans.