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General Manager (A&W)

General Manager (A&W)

Las Vegas PetroleumWellsville, KS, US
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A&W General Manager – Job Description

Job Title : General Manager

Reports To : Franchise Owner / District Manager

Job Type : Full-Time

Location : [Insert Location Here]

Compensation : Competitive salary + bonus (based on performance and store metrics)

Position Summary :

The General Manager is responsible for leading all restaurant operations, including team leadership, customer service, staffing, financial performance, and compliance with A&W's standards. The GM ensures the restaurant runs efficiently while fostering a positive, guest-focused culture and developing team members.

Key Responsibilities :

🔹 Leadership & Team Development

  • Recruit, hire, train, and supervise employees
  • Provide coaching, feedback, and performance evaluations
  • Create schedules that align with labor targets and service needs
  • Maintain a positive, inclusive, and productive work environment

🔹 Customer Service

  • Deliver an outstanding guest experience by ensuring fast, friendly, and accurate service
  • Handle guest concerns with professionalism and care
  • Uphold cleanliness and hospitality standards in the dining and service areas

    • 🔹 Operations Management

  • Oversee day-to-day restaurant functions including opening / closing procedures
  • Ensure compliance with food safety, sanitation, and health regulations
  • Maintain equipment and facility cleanliness, reporting issues as needed

    • 🔹 Financial & Inventory Oversight

  • Manage labor, food, and operational costs within budget
  • Analyze sales reports, identify opportunities, and implement improvements
  • Perform inventory counts and manage ordering to minimize waste and shortages
  • Process payroll, manage cash handling, and complete daily bank deposits

    • Qualifications :

  • High school diploma or GED required; college degree in business or hospitality a plus
  • 2+ years of restaurant management experience (quick service or fast casual preferred)
  • Strong leadership and communication skills
  • Ability to manage budgets, inventory, and scheduling software
  • Excellent problem-solving, multitasking, and organizational abilities
  • Ability to lift up to 50 lbs and work long hours on feet as needed
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    General Manager • Wellsville, KS, US