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IT ERP Manager

IT ERP Manager

EDI StaffingQueens, NY, US
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On-site in Queens NY 4 days per week.

As the IT ERP Manager (Logistics & Finance IT), your role will involve overseeing the implementation, maintenance, and optimization of the enterprise resource planning (ERP) / TMS and the portfolio of logistics and finance applications. You will be managing a team of IT professionals and third-party consultants to ensure the systems meet business requirements and to provide seamless service delivery of ERP / TMS services to users. You will be instrumental in optimizing business processes and improving operational efficiency.

Key management aspects :

  • Lead ERP System Management.
  • Team Leadership.
  • Lead IT ERP Service Operations.
  • Drive Continuous Improvement.

About the Position :

  • Lead ERP System Management : Oversee the implementation, configuration, and maintenance of ERP and satellite systems to ensure they meet business requirements and operate efficiently.

    • Collaborate with stakeholders across various departments to understand their needs and ensure that the ERP and related systems support their business processes.

  • Lead ERP projects from inception to completion, including planning, execution, monitoring, and closing / transition-to-run.
  • Ensure system stability and compliance with relevant regulations and security standards.
  • Manage portfolio of projects to enhance ERP and Logistics & Finance applications, quality, availability, and costs.
  • Team Leadership : Manage and mentor a team of ERP professionals, providing guidance and support to ensure high performance and professional growth.
  • Lead IT Service Operations : Ensure service excellence and seamless delivery of IT Logistics & Finance services.

    • Managing enhancements, new feature development, incidents, and standard change request to be delivered on time.

  • Manage relationship with external vendors and service providers to ensure the delivery of high-quality services.
  • Create and maintain knowledge base for internal IT (team and service desk) and end-user usage.
  • Manage the assets and lifecycle of applications in the IT Logistics & Finance portfolio.
  • Ensure compliance with IT policies and procedures, including data security and privacy.
  • Drive Continuous Improvement : Identify and execute on opportunities for process improvements and system enhancements to increase efficiency and effectiveness.

    • Stay up-to-date with emerging IT trends, technologies, and industry best practices.

  • Proactively identify opportunities for process improvement, system optimization, and automation.

    • What you enjoy / believe :

  • You lead by motivating and empowering your team, fostering collaboration and an achievement-driven culture.
  • You thrive in the role of the change catalyst, serving at the forefront of IT business interface and ensuring business value creation from conceptualization to delivery.
  • You are excited by complex business problems and enjoy the process of finding and delivering intricate and meaningful improvement for business teams.
  • You communicate succinctly and effectively with all levels of the organization, including with technical and non-technical stakeholders.

    • Education & Work Experience :

  • Bachelor's degree or higher in Computer Science, Information Systems, Business Administration, Finance, Logistics, or related field.
  • 10+ years of experience in TMS / ERP and B2B Integration technical roles, including delivering IT projects / initiatives, IT system analysis, IT business consultation, and / or IT solution design roles.
  • 5+ years of experience in managing IT professionals, including both internal stakeholders and external suppliers / consultants.
  • Strong TMS / ERP platform experience (Cargowise highly preferred, SAP, NetSuite, Oracle, or similar)
  • Proven experience delivering IT projects and implementations, such as new feature deployments, TMS deployment, B2B Integrations(eg. EDI), etc.
  • Service Management and Project Management experience including :

    • ITIL Foundation (preferred).

  • Agile / Scrum.
  • PMP certifications.
  • Language Fluency :

    • English (mandatory).

  • Conversational Mandarin is preferred.
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