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Commercial Coordinator

Commercial Coordinator

ChinburgDover, NH, US
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Job Description

Job Description

Salary : Why Chinburg?

Founded by Eric Chinburg in 1987, Chinburg Properties is a dynamic and growing company based in the Seacoast region of New Hampshire with projects and properties in NH, ME, and VT. Over nearly four decades, the company has evolved from a small business into one of the most trusted names in quality development, building, renovation, construction management and property management. Chinburg's success is rooted in building strong relationshipswith customers, employees, and business partners alike.

Chinburg is known for its innovative development philosophy and commitment to incorporating best practices, including a strong focus on green building principles. Our expanding team includes professionals from diverse educational backgrounds. In recent years, weve welcomed top talent from respected institutions such as Northeastern University, Wentworth Institute of Technology, and the University of New Hampshire, MIT. On our team, we have experienced professionals from many industries and trade certifications. We have a strong focus on professional development.

At our core, Chinburg remains a family-founded business, and we continue to embrace new employees as part of our extended family. We value individuals who bring warmth and confidence, along with grit and determination, to our team.

Title : Commercial Coordinator

Department : Chinburg Management

Reports To : Facility Operations Manager

Position(s) Supervised : N / A

Status : Full-time, 40 hours per week

FLSA Classification : Non-Exempt

Position Summary : The Commercial Coordinator supports the Facilities Operations Manager in managing the customer service and daily operations of Chinburg Management. This role helps ensure that company and property goals and objectives are achieved efficiently, economically, and professionally.

Key Responsibilities :

Commercial Tenant & Facility Management

  • Serve as a primary point of contact for tenants, addressing complaints and inquiries promptly with consistent follow-through.
  • Meet with tenants as needed for inspections, discussions, and issue resolution.
  • Coordinate lease renewal communications and assist with lease amendment documents when necessary.
  • Manage keys and maintain accurate tenant lists and directories.
  • Oversee tenant relationships throughout the lease lifecycle from move-in to lease end.
  • Manage delinquent rent reporting and provide regular updates for assigned properties.
  • Collaborate with the Vice President of Chinburg Management and Accounting to reconcile tenant accounts and process deposit returns in a timely manner.

Office Management

  • Manage all office-related purchases.
  • Keeping the restrooms and kitchen stocked with necessary products (paper products, cleaning supplies and kitchen supplies).
  • Checking our stock of all these items on a weekly basis and restocking as needed.

  • Manage the phone system and any revisions needed.
  • Schedule office cleanings.
  • Manage office equipment and repairs as needed.
  • Coordinate team lunches as requested.
  • Maintenance Assistance

  • Coordinate appliance orders and service calls.
  • Manage parking and special permits, ensuring accurate distribution to tenants.
  • Conduct parking lot patrols, tag unauthorized vehicles, and document parking violations.
  • Assist with coding invoices as directed by the Facilities Operations Manager.
  • Review building camera footage to identify thefts, accidents, parking issues, or suspicious activity; communicate findings to the Dover Police Department and security patrol as appropriate.
  • Prepare and distribute building notices as needed.
  • Support maintenance and facility purchasing, including tracking, and following up on undelivered packages.
  • Assist Commercial Managers with tenant turnovers.
  • Inspect vacant units for any visible issues and confirm that keys and parking permits have been returned.
  • Perform other duties as assigned.

    Education & Experience

  • High school diploma or equivalent required; associate or bachelors degree in business administration, property management, or a related field preferred.
  • 2+ years of experience in property management, facilities coordination, or administrative support (commercial property experience a plus).
  • Familiarity with lease administration and tenant relations preferred.
  • Skills & Competencies

  • Excellent communication and people skills with a strong customer service focus.
  • Strong organizational skills with exceptional attention to detail and follow-through.
  • Ability to manage multiple priorities in a challenging environment.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook); experience with property management software preferred.
  • Sound judgment and discretion when managing confidential information.
  • Ability to work independently and collaboratively with cross-functional teams.
  • Strong problem-solving skills and initiative-taking approach to resolving issues.
  • The above statements are intended to describe the general nature and level of work performed. This job description does not represent an exhaustive list of all responsibilities, duties, and skills assigned to this position. This position description is not intended as and does not create a contract of employment between the company and any individual employee. The company reserves the right to change this position description at any time within its sole discretion.

    Equal Opportunities :

    Chinburg is an Equal Employment Opportunity Employer that is committed to diversity, equity, and inclusion. We take unbiased action to offer employment and advancement opportunities to all applicants, without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or ability status. Our methods for hiring include ensuring that all available opportunities are fairly promoted via online globally available channels in a manner accessible to all potential applicants.

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    Commercial Coordinator • Dover, NH, US

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