Senior Product Manager

Overview

Lithic creates card issuing and payment infrastructure for technology companies that just works. We help some of the world’s fastest-growing digital banks, fintech companies, and software companies process billions in transactions annually.

At Lithic, we create card issuing and payment infrastructure for technology companies that just works. We help some of the world's fastest-growing digital banks, fintech companies, and software companies process billions in transactions annually.

We're looking for an experienced Senior Product Manager to lead strategic product initiatives within our card issuing and financial technology platform. This role combines strategic product leadership with hands-on execution to shape how our customers build, scale, and optimize their card programs and payment infrastructure.

You will be responsible for defining and executing product vision across card issuing, banking and program tooling / services, ensuring alignment with company goals and market needs. This person will focus on product excellence, customer success, and driving innovation in card issuing infrastructure, payment processing, and related financial services tooling.

What You'll Do

• Define Strategic Vision : Set the strategy for card issuing, banking and program tooling / servicing, ensuring alignment with company strategy and translating that into projects for the next 3, 6, and 12 months
• Champion Customer Success : Advocate for customers by enhancing usability, reliability, and efficiency in card issuing workflows, payment processing, and financial infrastructure. Be the voice of fintech companies building on our platform through direct engagement, research, and data analysis
• Drive Product Excellence : Maintain high-quality standards across all products, ensuring consistency and simplicity. Collaborate with Engineering and Design to ship intuitive, high-quality experiences that reduce time-to-market and increase successful implementations
• Execute Cross-Functional Work : Work with stakeholders on scoping, task management, implementation, and follow-up after launch. Collaborate with stakeholders including compliance, operations, and support to ensure smooth delivery of new features
• Foster Innovation : Drive innovation that reduces customer time-to-go-live through streamlined card issuing processes, automated compliance workflows, and enhanced payment infrastructure capabilities
• Own Success Metrics : Design customer-centric metrics to ensure we are building the right features. Balance qualitative feedback with quantitative success metrics like activation rate, customer NPS, time-to-launch, and platform adoption
• Build Market Leadership : Represent the company as a thought leader in card issuing and fintech infrastructure through industry engagement, conferences, and strategic partnerships

What You Bring

Benefits : Health, vision, and dental insurance; HSA Contribution Match; Unlimited PTO; 401(k) match; Voluntary Life Insurance and AD&D; 3% cashback on all Privacy purchases; 12-weeks fully paid parental leave; Work From Anywhere : 4-weeks each year; 5-Year Fully Paid 4-Week Sabbatical Program

We believe in-person collaboration boosts creativity, communication, and agility, which are key to our growth. Employees in the NYC area are asked to work from our SoHo office three days a week - Tuesdays and Thursdays are core in-office days - the third is flexible.

Additional perks include : $50 / month towards your commute; Free lunch every Tuesday and Thursday.

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Equal Employment Opportunity : Lithic is an equal employment opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status.

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