RETAIL MANAGER, CAFE / CATERING

Compass GroupNashville, TN, US

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Retail Dining Manager

As a Retail Dining Manager, you will be responsible for the successful operations of the retail cafeteria, coffee shop, doctors lounges, and catering of the Food & Nutrition Services department under the direction of the Sr. Director.

Key Responsibilities :

Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of our hourly team members
Ensures customer satisfaction and good public relations through the safe and efficient uses of resources
Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards
Trains staff in customer service, proper portioning, cashier skills, and safety / sanitation
Completes all daily, weekly or monthly reports on a timely basis meeting all prescribed deadlines.
Communicates effectively with all team members, patients and families
Implements and maintains cash handling standards as outlined in the Corporate Manual to eliminate theft of services or Company funds

Preferred Qualifications :

Three years of retail operational foodservice management experience preferably in a hospital or retail dining outlet setting

Bachelors Degree in Food Services Technology / Management or related field; or A.A. Degree plus three years of directly related experience preferred.

Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation

P&L accountability and contract-managed service experience is desirable

Experience with cash retail operations

Retail marketing experiences are highly desirable

Supervisory, leadership, management and coaching skills

Good communication skills both written and verbal

Ability to communicate on various levels to include management, customer and associate levels

Knowledge of financial, budgetary, accounting and computational practices

Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet

Associates at Touchpoint are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, paid parental leave, holiday time off, personal leave, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts.

Applications are accepted on an ongoing basis. Touchpoint maintains a drugfree workplace.

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Catering Manager • Nashville, TN, US