Talent.com
Senior Customer Success Manager

Senior Customer Success Manager

VirtualVocationsColumbus, Ohio, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Senior Customer Success Manager, East.

Key Responsibilities :

Establish and maintain relationships with key decision makers within assigned accounts

Partner with the Account Team to identify opportunities for expanded usage and facilitate executive-level engagements

Measure and monitor customer performance against KPIs and manage escalations for successful resolution

Required Qualifications :

Bachelor's Degree in Business, Computer Science, Information Systems, or related field

8+ years of experience in account management / customer success in a software company

Experience negotiating and closing customer contracts (renewals & expansion)

Track record of leading technical conversations and persuading action based on solution value

Understanding of DevOps, Test Data Management, Agile, CI / CD, and Masking

serp_jobs.job_alerts.create_a_job

Senior Manager Customer • Columbus, Ohio, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Director of Customer Success

Director of Customer Success

VirtualVocationsColumbus, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Customer Success, West.Key Responsibilities Build, mentor, and lead a high-performing Customer Success team Cultivate strategic partnerships with customers...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Global Customer Success VP

Global Customer Success VP

VirtualVocationsColumbus, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a VP of Global Customer Success to lead the customer success organization globally and ensure effective product adoption and high renewal rates.Key Responsibilities Overs...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Manager, Customer Success

Senior Manager, Customer Success

CartGroveport, OH, US
serp_jobs.job_card.full_time
Senior Customer Success Manager.Senior Customer Success Manager.Our talented, dedicated team of Customer Success Managers (CSMs) are the connective tissue between our clients and our operations tea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Account Manager

Customer Success Account Manager

VirtualVocationsColumbus, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Strategic Customer Success Account Manager.Key Responsibilities Manage a portfolio of strategic customers focusing on renewal and adoption outcomes Drive growth and pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Client Success Manager

Client Success Manager

VirtualVocationsColumbus, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Client Success Manager who has an in-depth understanding of revenue cycle management and experience across multiple care settings. Key Responsibilities Lead client exper...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Manager, Customer Operations

Senior Manager, Customer Operations

VirtualVocationsColumbus, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Customer Operations to lead their inbound virtual contact center.Key Responsibilities Build and sustain a high-performance culture by setting clear goal...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Senior Director of Client Success

Senior Director of Client Success

VirtualVocationsColumbus, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Director of Client Success.Key Responsibilities Manage daily and weekly activities, pipelines, forecasts, and closed deals to ensure account retention and upsell...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Customer Business Manager

Senior Customer Business Manager

VirtualVocationsColumbus, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Business Manager (CBM) C&S BPC.Key Responsibilities Lead execution across teams to enhance in-store and online presence Build and implement joint busin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Success Manager III

Customer Success Manager III

Quest SoftwareDublin, OH, US
serp_jobs.job_card.full_time
Quest Software has a two-pronged mission focused on helping organizations manage and secure their Microsoft environments and leverage their data effectively. First, Quest aims to be the leading part...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Manager

Customer Success Manager

VirtualVocationsColumbus, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Manager.Key Responsibilities Manage user support through various communication channels and drive renewals and upsell opportunities Engage users proac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Customer Success Manager, Service Provider

Senior Customer Success Manager, Service Provider

RelativityColumbus, OH, United States
serp_jobs.job_card.full_time
The Service Provider Customer Success Management Team supports our partners in meeting their goals using the Relativity suite of products. The team guides overall value and product adoption based on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Delivery Success Manager

Delivery Success Manager

VirtualVocationsColumbus, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Delivery Success Manager who will ensure the quality and successful delivery of services through partner networks. Key Responsibilities Establish and maintain collaborat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Head of Customer Success

Head of Customer Success

VirtualVocationsColumbus, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Head of Customer Success to lead the Customer Success team and enhance the customer experience throughout the post-sale lifecycle. Key Responsibilities Manage the Custom...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Customer Support Manager

Senior Customer Support Manager

VirtualVocationsColumbus, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager of Customer Support to oversee and enhance customer service operations.Key Responsibilities Develop and implement customer support strategies and process...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Customer Engineering Manager

Senior Customer Engineering Manager

VirtualVocationsColumbus, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Engineering Manager who will act as a Technical Project Manager, leading a team of engineers in developing solutions to technical problems.Key Responsibil...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Customer Technical Program Manager

Senior Customer Technical Program Manager

VirtualVocationsColumbus, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Technical Program Manager for Data Center Quality and Sustaining activities.Key Responsibilities Lead and coordinate Data Center Quality and Sustaining ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Director of Client Success Management

Director of Client Success Management

VirtualVocationsColumbus, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Client Success Management who will lead customer engagement and lifecycle management strategies. Key Responsibilities Define and execute a client success str...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Success Specialist

Customer Success Specialist

VirtualVocationsColumbus, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Specialist I to manage technical support and customer satisfaction.Key Responsibilities Manage and resolve technical issues from the external Tier 1 su...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30