Shift Manager

Shift Manager McDonough, GA

Learn more about the MRCO family with benefits that include competitive pay, optional daily pay, flexible scheduling, paid time off, free meal during shift, and career path opportunities! Role : The Shift Manager will support the RGM by running great shifts in a self-sufficient manner. Take ownership and responsibility to solve problems; seek help from others when appropriate; and be willing to provide help and guidance to others.

Responsibilities and Accountabilities :

Ensuring Consistent Customer Satisfaction

• Executes the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers and Service are completed.
• Ensures that all Team Members complete their Shift Excellence tasks for their assigned position(s).
• Ensures that all employees present a neat clean appearance and wear company uniform.
• Personally demonstrates that the Customer needs are the highest priority.
• Ensures food safety, quality and accuracy of orders.
• Resolves customer complaints quickly while maintaining positive customer relations.
• Greets customers with a smile, is polite and pleasant when speaking with customers.
• Works with urgency.
• Works with management and fellow employees.
• Cooperates with peers - works with fellow employees as part of a team, helps others when they need a hand.

Developing People

Act Like an Owner

Job Requirements and Essential Functions :

Attendance

Initiative and Energy

This list of job duties and responsibilities is not all inclusive. Employees typically average 30+ hours a week, but hours may vary depending on the operational needs of the business. The company and / or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice.

MRCO is an equal opportunity employer and prohibits discrimination and harassment of any kind. MRCO is committed to the principal of equal employment opportunity for all employees with a work environment free of discrimination and harassment. All employment decisions at MRCO are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. MRCO will not tolerate discrimination or harassment based on any of these characteristics. MRCO encourages applicants of all ages (16 or older).

Benefits

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.