Quality Outreach Coordinator
VirtualVocationsSanta Clara, California, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Quality Outreach Coordinator to conduct clinical member outreach and assist in closing care gaps.
Key Responsibilities
Conducts incoming and outgoing calls to educate members on closing gaps in care
Maintains accurate records of member interactions and issues
Acts as a liaison with providers and assists members with scheduling appointments
Required Qualifications
Associates degree in healthcare or 3 years of relevant work experience
2 years of experience in case management or community health
Minimum of 2 years experience working with members to close care gaps
At least 1 year of managed care experience
Knowledge of managed care or health insurance industry and medical terminology
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Outreach Coordinator • Santa Clara, California, United States
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