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Chief Operating Officer

Chief Operating Officer

Christian Care CommunitiesPhoenix, AZ, US
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Chief Operating Officer

We are seeking a strategic, mission-driven Chief Operating Officer (COO) to join our executive team. The COO will oversee multi-campus operations, driving growth, culture, and operational excellence. Reporting directly to the CEO, this role will lead campus executives and ensure alignment with our mission, strategic priorities, and long-term vision.

The ideal candidate is a visionary leader with proven experience in operations management, senior leadership, and business development. This individual will be skilled at managing change, optimizing processes, and elevating organizational performance.

Responsibilities

  • Oversee daily operations across multiple campuses, ensuring high-quality service, resident satisfaction, and financial sustainability
  • Develop and execute strategic plans, capital investments, and performance metrics aligned with organizational goals
  • Foster a thriving culture grounded in Christian values, employee engagement, and exceptional resident care
  • Collaborate with the CEO and Board on potential growth opportunities including acquisitions, expansions, or partnerships
  • Direct and support Vice Presidents of Operations, driving continuous improvement and accountability

Qualifications

  • Bachelor's or Master's degree required
  • 10+ years of executive leadership experience in multi-site retirement housing, senior living, healthcare, or hospitality
  • Proven track record of overseeing complex operations, building strong teams, and delivering results
  • Strong financial acumen and understanding of operational and regulatory compliance
  • Licensure or certifications in Nursing Home Administration, HUD Housing, or Real Estate (Arizona) preferred
  • Commitment to faith-based leadership and a passion for serving older adults
  • Preferred Skills

  • Strategic planning, budget development, and operational oversight
  • Outstanding interpersonal, leadership, and communication skills
  • Ability to inspire teams, navigate change, and lead with integrity
  • Bilingual (Spanish) and experience in Assisted Living a plus
  • Benefits :

  • Robust Insurance Coverage Medical, dental, and vision plans tailored to your needs
  • Generous Paid Time Off (PTO) Designed to support work-life balance and meaningful time away from work.
  • 403(b) Retirement Plan With company matching to support your long-term financial goals
  • Company-Paid Life Insurance $15,000 coverage, with the option to purchase additional protection
  • Employee Assistance Program (EAP) Confidential resources to support your well-being
  • And More A values-driven workplace that cares for our people as much as our residents
  • About Us : Christian Care Management, Inc. is the corporate leadership organization behind Fellowship Square senior living communities, overseeing operations across all campuses in Arizona. With over 40 years of experience in nonprofit senior housing and healthcare, we are dedicated to enhancing the lives of older adults through faith-driven service, operational excellence, and compassionate care.

    As the parent organization, Christian Care Management provides strategic leadership, innovation, and centralized support to ensure each campus delivers an exceptional living experience while upholding our mission and values. Our culture is grounded in integrity, collaboration, and a shared commitment to creating vibrant, purpose-filled communities for both residents and employees.

    Equal Opportunity Employer Statement

    Christian Care Management, Inc. and Fellowship Square are proud to be Equal Opportunity Employers committed to building a diverse and inclusive workplace. We consider all qualified applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other legally protected status. We believe that diversity enriches our mission and strengthens our ability to serve with compassion and excellence.

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    Chief Operating Officer • Phoenix, AZ, US

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