Quality Assurance Analyst II

VirtualVocationsAurora, Illinois, United States

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A company is looking for a Quality Assurance Analyst II.

Key Responsibilities

Ensure adherence to quality standards and coordinate quality control activities

Lead projects to meet departmental objectives and identify process improvement opportunities

Monitor employee performance and recommend training needs to enhance service quality

Required Qualifications

Bachelor's degree or equivalent experience

3-5 years of related experience required

1 year of Insider Threat Protection experience preferred

Ability to work flexible hours, including evenings and weekends

Experience in a fast-paced and unpredictable environment

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