Shift Manager - Night Shift

Job Description

Job Description

Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are.

In 2023, Home Chef introduced a new brand, Tempo! Tempo features a rotating selection of ready-to-heat meals delivered directly to your door. These meals are better-for-you versions of familiar favorites, designed to save you time and reduce stress while maintaining a healthy lifestyle. Our Tempo menu includes options that are protein-packed, fiber-rich, calorie and carb conscious, keto-friendly, and dietitian-approved.

Similar to our recipes, we recognize that variety is the spice of life, and therefore, our employees also bring their uniqueness and color to our fantastic team. We're eager to work with humble team players and pragmatic next-level thinkers to innovate on Home Chef's offerings.

This role follows a Night Shift Schedule, working from 5 : 30 PM - 4 : 30 AM , with designated days off on Monday, Tuesday, & Wednesday .

The Shift Manager is responsible for setting shift level production plans and partnering across shifts and departments to complete daily plans while holding Supervisors accountable for production output, efficiency, safety, and food safety standards. In addition, the Shift Manager is responsible for making production, safety, and food safety decisions in lieu of a department head being present and escalating relevant high impact events accordingly.

Detailed Responsibilities

Shift Management & Production Planning

• Takes the weekly production plan and targets provided by the production planner and creates an effective shift level production plan for the incoming shift, including any activities that their shift did not complete based on attendance, quality, or shorts. The Shift Manager and incoming Shift Manager should have a daily hand off to discuss the plan to avoid production gaps or miscommunications.
• Effectively communicates their shift's production plan and sets clear goals for the supervisors
• Adjusts their shift's production plan, as needed, in response to product quality issues, shorts, or staffing levels
• Minimizes downtime by maintaining full view of production activities in progress, proactively spotting issues, and problem solving in advance of production shutdowns. Holds supervisors accountable to documenting any downtime and reviews actions taken
• Tracks progress against production plan during shift and works with supervisors to ensure production targets are met
• Assigns tasks to Gatekeepers to drive data accuracy for production, inventory counts, and to keep coolers and freezers organized
• Attends cross department huddles daily to relay goals and / or significant messages to the team
• Proactively shares production plan with managers and supervisors from FSQA and Warehouse to enable them to effectively support production activities
• Works with FSQA and / or Warehouse to problem solve any cross-functional issues as they arise, following standard processes associated with shorts callouts, shorts investigations, and rejections
• Owns safety, on time in full shipments and meals / hour

Performance Management and Leadership Development for Supervisors

Accountable for Upholding Team Performance Against Targets, Employee and Food Safety Standards, and Established Best Practices

SOPs & Audits

This position requires 0% travel

Qualifications

The requirements listed below are representative of the knowledge, skill, ability and / or other characteristics needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.

More About Us

Perks and Benefits

How We Work Together

We are humble team players.

We are warm and gracious with team members and customers. We seek feedback to improve ourselves - and respectfully listen to and accept input.

We are pragmatic next-level thinkers.

We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional thinking.

We take ownership.

We approach ambiguous problems, prepared to dive in, get curious, and learn more. We are results-driven, always challenging ourselves to exceed goals.

Be at Home at Home Chef

We all show up authentically at Home Chef. Our team includes individuals with a variety of identities, backgrounds, and perspectives. You can trust that you'll be able to bring your whole self to an inclusive and enjoyable workplace.

We welcome people of all races, colors, religions, national origin or ancestry, sex (including sexual identity), age, physical or mental disabilities, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged / sealed convictions, or any other legally recognized protected basis under federal, state, or local law.

Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment, Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our People team at hr@homechef.com.

To view the California Applicant Notice click here