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Studio Crew, Downtown Austin Job at SoulCycle Inc. in Austin

Studio Crew, Downtown Austin Job at SoulCycle Inc. in Austin

MediabistroAustin, TX, United States
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We’re purpose-driven. With every ride, we aim to redefine health and happiness. It’s all about being more than a workout : SoulCycle is a mind-body-soul experience, built on community, love, respect, acceptance, and a lot of fun.

Our Mission is to foster an open, diverse, & inclusive community—while embracing each unique individual exactly as they are. We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust.

Job Description

Part-time employees must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts.

Roles And Responsibilities

  • Provide high level customer service and hospitality to clients
  • Assist the Studio Management in daily studio tasks and projects
  • Maintain a positive attitude and take initiative
  • Provide support to the SoulCycle instructors to ensure a successful class check-in process
  • Work as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderie
  • Assist with the training and coaching of new hires for the front desk staff team
  • Maintain the distinct SoulCycle aesthetic, appearance, atmosphere and culture
  • Studio cleaning and prepping, including cleaning of exercise equipment (bikes, weights), floors and mirrors
  • Common area cleaning, including, front desk, lockers, retail shelves, office and hallways
  • Bathroom and changing room cleaning

Qualifications

  • Must have customer service experience
  • Must have the ability to prioritize and multi-task within a fast-paced environment
  • Must be willing to initiate tasks and perform duties without direction
  • Must have excellent communication skills and be able to work with a wide range of personalities
  • Must have outstanding customer service and problem solving skills
  • Must have a positive, can-do attitude
  • Must have friendly and professional phone and email etiquette
  • Must have superior organizational skills

    • SoulCycle is an equal opportunities employer and welcomes applications from diverse candidates.

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    Studio Crew Downtown Austin • Austin, TX, United States