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Interim Clinic Office Manager

Interim Clinic Office Manager

Urgent Care for KidsDallas, TX, US
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Clinic Office Manager

At Goodside Health, we believe every child deserves access to high-quality, compassionate healthcare. Our team works hard to provide excellent care in a fast-paced, supportive environment where collaboration and growth are encouraged.

The Clinic Office Manager plays a dual role in supporting both patient care and clinic operations. About 90% of this role is dedicated to clinical and front-desk duties as a Utility Player, while 10% of the role focuses on leadership and administrative responsibilities. This is a hands-on position ideal for a strong leader who enjoys both patient interaction and team management.

Leadership & Operations

  • Oversee daily clinic operations and ensure proper staffing
  • Create schedules, delegate tasks, and monitor workflow
  • Lead, coach, and mentor team members while fostering a positive culture
  • Manage payroll / timecards, inventory, and supply orders
  • Ensure compliance with HIPAA, OSHA, and all federal / state regulations
  • Participate in recruiting, training, and onboarding new team members
  • Track KPIs, patient satisfaction, and operational performance
  • Address patient concerns and reviews

Clinical & Front Office Duties

  • Triage patients and assist providers with procedures (splinting, wound care, injections, labs, etc.)
  • Administer medications as directed and provide patient education
  • Maintain exam rooms and support lab / radiology procedures
  • Perform front-desk functions such as patient check-in, insurance verification, billing, and collections
  • Travel to other clinic locations when coverage is needed

    • Required

  • High school diploma or equivalent
  • Certified Medical Assistant (RMA, CMA, NRCMA) with at least 2 years of leadership / management experience
  • BLS certification (AHA preferred)
  • 1+ year pediatric experience
  • 1+ year medical office management experience
  • Strong leadership, training, and customer service skills
  • Proficient in Microsoft Office Suite and EMR software

    • Preferred

  • RN or LVN (Texas or compact license, in good standing)
  • Bilingual (Spanish)
  • 1+ year urgent care experience
  • Additional pediatric or management experience

    • Work Environment & Physical Requirements

  • Fast-paced urgent care clinic setting with regular patient interaction
  • Exposure to communicable diseases and clinical substances
  • Ability to stand / walk for extended periods and lift / move up to 50 lbs

    • We're committed to creating a team that reflects the communities we serve. We embrace diversity, equity, and inclusionand believe that diverse teams make the strongest teams .

    Apply today to join our mission of making healthcare more accessible for children and families across Texas!

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